Gateway Supply, a trusted leader in HVAC and plumbing supplies, is seeking an HVAC Inside Sales professional to support customers, coordinate orders, and ensure dependable service from inquiry to delivery. Role: As a member of the Inside Sales team, you will be a key point of contact for customers by responding to requests, providing pricing and product availability, preparing quotations, entering orders, and coordinating purchases and deliveries. This role is ideal for someone who is organized, customer-focused, and comfortable working in a fast-paced sales and service environment. Key Responsibilities: - Field incoming customer requests: respond promptly and professionally to calls, emails, and in-person inquiries. - Provide price and availability: research products, confirm stock status, and communicate accurate pricing and lead times. - Prepare quotations: create clear, accurate quotes that meet customer needs and support timely purchasing decisions. - Enter and manage orders: accurately enter customer orders, review details, and follow up to ensure orders are processed correctly. - Facilitate purchases and deliveries: coordinate with purchasing, warehouse, vendors, and customers to support product availability and on-time delivery. - Build customer relationships: provide dependable service, communicate clearly, and help customers find the right solutions. Qualifications: - Prior inside sales, customer service, wholesale distribution, HVAC, or related industry experience preferred. - Strong communication skills with the ability to listen, clarify needs, and provide accu

Gateway Supply, a trusted leader in HVAC and plumbing supplies, is seeking an HVAC Inside Sales professional to support customers, coordinate orders, and ensure dependable service from inquiry to delivery. Role: As a member of the Inside Sales team, you will be a key point of contact for customers by responding to requests, providing pricing and product availability, preparing quotations, entering orders, and coordinating purchases and deliveries. This role is ideal for someone who is organized, customer-focused, and comfortable working in a fast-paced sales and service environment. Key Responsibilities: - Field incoming customer requests: respond promptly and professionally to calls, emails, and in-person inquiries. - Provide price and availability: research products, confirm stock status, and communicate accurate pricing and lead times. - Prepare quotations: create clear, accurate quotes that meet customer needs and support timely purchasing decisions. - Enter and manage orders: accurately enter customer orders, review details, and follow up to ensure orders are processed correctly. - Facilitate purchases and deliveries: coordinate with purchasing, warehouse, vendors, and customers to support product availability and on-time delivery. - Build customer relationships: provide dependable service, communicate clearly, and help customers find the right solutions. Qualifications: - Prior inside sales, customer service, wholesale distribution, HVAC, or related industry experience preferred. - Strong communication skills with the ability to listen, clarify needs, and provide accu