Finario is a fast-growing, profitable SaaS company delivering intelligent capital planning and portfolio strategy solutions to leading industrial enterprises worldwide. Our platform supports capital investment decisions for large organizations and is trusted by clients such as Amway, Bausch + Lomb, and Sephora. Finario is investing in innovation, including Finario Predict, our in-house AI for capital project forecasting and benchmarking. About the role: The Customer Success and Implementation team drives awareness, implementation, and adoption of the Finario solution, working alongside product, sales, and engineering. The Customer Success Consultant helps implement and support users by addressing functional and technical questions, advising on capital investment best practices, and helping customers maximize value from the platform to improve Capex management and business results. We are seeking a highly driven, results-oriented Customer Success Consultant to play a crucial role in customer success and implementation while building strong, lasting customer relationships. Responsibilities include: Implementation — collaborate with customers to define and implement new configuration requirements during onboarding, and manage implementations through steady-state use; Provide high-quality support — help end-users with application questions and resolve problems in a friendly, timely manner; Training — improve training materials and tools for customers, internal team members, and partner resources from implementation through everyday use; Serve as a solution expert — educate user

Finario is a fast-growing, profitable SaaS company delivering intelligent capital planning and portfolio strategy solutions to leading industrial enterprises worldwide. Our platform supports capital investment decisions for large organizations and is trusted by clients such as Amway, Bausch + Lomb, and Sephora. Finario is investing in innovation, including Finario Predict, our in-house AI for capital project forecasting and benchmarking. About the role: The Customer Success and Implementation team drives awareness, implementation, and adoption of the Finario solution, working alongside product, sales, and engineering. The Customer Success Consultant helps implement and support users by addressing functional and technical questions, advising on capital investment best practices, and helping customers maximize value from the platform to improve Capex management and business results. We are seeking a highly driven, results-oriented Customer Success Consultant to play a crucial role in customer success and implementation while building strong, lasting customer relationships. Responsibilities include: Implementation — collaborate with customers to define and implement new configuration requirements during onboarding, and manage implementations through steady-state use; Provide high-quality support — help end-users with application questions and resolve problems in a friendly, timely manner; Training — improve training materials and tools for customers, internal team members, and partner resources from implementation through everyday use; Serve as a solution expert — educate user