Technical Account Manager – AI for Martech, based in Romania, will serve as the bridge between advanced AI solutions, data capabilities, and business objectives for enterprise clients. You will lead AI-driven Martech projects end-to-end, from strategy and discovery through deployment, delivery, and post-launch optimization, coordinating stakeholders across marketing, data, and technology teams and building long-term client partnerships.
Accountabilities - Build strong client relationships by understanding business goals, operational challenges, and opportunities for AI-driven transformation. - Analyze customer needs and translate requirements into actionable project plans, deliverables, success metrics, and value propositions. - Lead AI implementation projects end-to-end, including business case development, planning, scoping, onboarding, deployment, and post-launch optimization. - Act as a strategic advisor to clients by facilitating discovery workshops, identifying optimization opportunities, and supporting adoption of AI-powered solutions. - Coordinate onboarding activities, including business analysis, requirements gathering, solution design, and delivery planning. - Translate business insights into technical specifications and collaborate with internal technology, data, and product teams to ensure successful delivery. - Facilitate stakeholder communication through regular business reviews, progress updates, and strategic planning sessions. - Monitor project performance through business KPIs, customer satisfaction metrics, and service-level objectives while proactively
Technical Account Manager – AI for Martech, based in Romania, will serve as the bridge between advanced AI solutions, data capabilities, and business objectives for enterprise clients. You will lead AI-driven Martech projects end-to-end, from strategy and discovery through deployment, delivery, and post-launch optimization, coordinating stakeholders across marketing, data, and technology teams and building long-term client partnerships.
Accountabilities - Build strong client relationships by understanding business goals, operational challenges, and opportunities for AI-driven transformation. - Analyze customer needs and translate requirements into actionable project plans, deliverables, success metrics, and value propositions. - Lead AI implementation projects end-to-end, including business case development, planning, scoping, onboarding, deployment, and post-launch optimization. - Act as a strategic advisor to clients by facilitating discovery workshops, identifying optimization opportunities, and supporting adoption of AI-powered solutions. - Coordinate onboarding activities, including business analysis, requirements gathering, solution design, and delivery planning. - Translate business insights into technical specifications and collaborate with internal technology, data, and product teams to ensure successful delivery. - Facilitate stakeholder communication through regular business reviews, progress updates, and strategic planning sessions. - Monitor project performance through business KPIs, customer satisfaction metrics, and service-level objectives while proactively
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