Block, Inc. is hiring an SMB Account Manager to partner with small and medium-sized businesses in the Services space, helping them grow by tailoring Square’s tools to their needs. You will own, retain, and grow a portfolio of SMB Services merchants, drive expansion through product adoption and value-based recommendations, and advocate for merchants within Square. You’ll become a creative problem-solver, finding ways to apply our products to complex business scenarios, and as a trusted advisor, you’ll support clients day-to-day while uncovering new growth opportunities and expanding partnerships that fuel their success. Your day-to-day blends high-energy outreach, consultative conversations, and business coaching, with a focus on helping sellers get the most from Square. You’ll have autonomy to lead your playbook and influence how Square scales in the Services industry, delivering tangible results for your merchants. You will: Own, retain, and grow a portfolio of SMB Services merchants, helping them thrive through tailored adoption of Square tools. Drive expansion through product adoption, upselling, and value-based recommendations. Act as the voice of your merchants within Square, advocating for their needs with empathy and surfacing insights that shape our products. Balance proactive outreach, retention activities, and growth opportunities through strong organization and time management. Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square. You have: 3+ years experience in Sales, Account Managemen

Block, Inc. is hiring an SMB Account Manager to partner with small and medium-sized businesses in the Services space, helping them grow by tailoring Square’s tools to their needs. You will own, retain, and grow a portfolio of SMB Services merchants, drive expansion through product adoption and value-based recommendations, and advocate for merchants within Square. You’ll become a creative problem-solver, finding ways to apply our products to complex business scenarios, and as a trusted advisor, you’ll support clients day-to-day while uncovering new growth opportunities and expanding partnerships that fuel their success. Your day-to-day blends high-energy outreach, consultative conversations, and business coaching, with a focus on helping sellers get the most from Square. You’ll have autonomy to lead your playbook and influence how Square scales in the Services industry, delivering tangible results for your merchants. You will: Own, retain, and grow a portfolio of SMB Services merchants, helping them thrive through tailored adoption of Square tools. Drive expansion through product adoption, upselling, and value-based recommendations. Act as the voice of your merchants within Square, advocating for their needs with empathy and surfacing insights that shape our products. Balance proactive outreach, retention activities, and growth opportunities through strong organization and time management. Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square. You have: 3+ years experience in Sales, Account Managemen