Future Form Manufacturing is seeking an IT Help Desk Technician for an on-site role in Sparks, Nevada, United States. This position provides first-line IT support to employees, troubleshooting basic hardware, software, and access issues, and assisting with onboarding equipment and user accounts. Responsibilities include logging and prioritizing tickets, configuring workstations and peripherals for new hires, provisioning and deprovisioning user accounts in coordination with HR, installing and updating software, maintaining inventory of IT equipment, and delivering end-user training. The role requires strong customer service, clear communication, and the ability to manage multiple requests in a fast-paced environment. Candidates typically have a high school diploma (associate degree preferred), 1-2 years of help desk or technical support experience, and familiarity with Windows and Mac OS, Microsoft Office 365, and common business applications. CompTIA A+ certification is a plus. The working environment includes an office and shop setting with moderate noise, and compliance with OSHA safety regulations applies. This position reports to the Director of Technology.

Future Form Manufacturing is seeking an IT Help Desk Technician for an on-site role in Sparks, Nevada, United States. This position provides first-line IT support to employees, troubleshooting basic hardware, software, and access issues, and assisting with onboarding equipment and user accounts. Responsibilities include logging and prioritizing tickets, configuring workstations and peripherals for new hires, provisioning and deprovisioning user accounts in coordination with HR, installing and updating software, maintaining inventory of IT equipment, and delivering end-user training. The role requires strong customer service, clear communication, and the ability to manage multiple requests in a fast-paced environment. Candidates typically have a high school diploma (associate degree preferred), 1-2 years of help desk or technical support experience, and familiarity with Windows and Mac OS, Microsoft Office 365, and common business applications. CompTIA A+ certification is a plus. The working environment includes an office and shop setting with moderate noise, and compliance with OSHA safety regulations applies. This position reports to the Director of Technology.