Remote Technical Account Manager role owning the post-sale technical relationship with Semarchy's most strategic US customers. Semarchy is evolving its customer engagement into a technical-led model, and the TAM will bring deep product expertise, architectural perspective, and outcome ownership to every account — becoming the technical partner who turns a Semarchy investment into real business value. You will manage customer outcomes and success plans in collaboration with Sales for each customer in your portfolio, capturing business outcomes, technical milestones, and the path from initial deployment through expansion; deliver against agreed outcomes, track value realization, surface risk early, and lead Strategic Business Reviews with Sales to align the technical narrative and roadmap. Provide technical advisory and platform optimization: act as the customer's senior technical advisor across Semarchy products—architecture, data model design, matching strategy, integration patterns, and UI/UX. Conduct expert reviews of critical functionality, optimize existing use cases, and proactively identify opportunities to deepen utilization. Advise beyond the platform—best practices, operating model, and industry alignment—to help customers maximize their investment. Drive adoption, expansion, and growth: promote product adoption and utilization as the foundation of every account. Identify and shape expansion—new domains, use cases, and data locations—through technical roadmap alignment, and partner with Sales to qualify and develop expansion pipeline with technical credibility and

Remote Technical Account Manager role owning the post-sale technical relationship with Semarchy's most strategic US customers. Semarchy is evolving its customer engagement into a technical-led model, and the TAM will bring deep product expertise, architectural perspective, and outcome ownership to every account — becoming the technical partner who turns a Semarchy investment into real business value. You will manage customer outcomes and success plans in collaboration with Sales for each customer in your portfolio, capturing business outcomes, technical milestones, and the path from initial deployment through expansion; deliver against agreed outcomes, track value realization, surface risk early, and lead Strategic Business Reviews with Sales to align the technical narrative and roadmap. Provide technical advisory and platform optimization: act as the customer's senior technical advisor across Semarchy products—architecture, data model design, matching strategy, integration patterns, and UI/UX. Conduct expert reviews of critical functionality, optimize existing use cases, and proactively identify opportunities to deepen utilization. Advise beyond the platform—best practices, operating model, and industry alignment—to help customers maximize their investment. Drive adoption, expansion, and growth: promote product adoption and utilization as the foundation of every account. Identify and shape expansion—new domains, use cases, and data locations—through technical roadmap alignment, and partner with Sales to qualify and develop expansion pipeline with technical credibility and