Strategy (Nasdaq: MSTR) is a leader in enterprise analytics and AI software, helping organizations become intelligent enterprises through data-driven innovation. We empower data via our Semantic Layer (Mosaic) to AI agents, tools, and platforms, and we are expanding into innovative AI-enabled analytics and insights. Our culture is centered on bold, agile, engaged, impactful, and united values.

Role overview: As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You will own the full post-sales lifecycle for a portfolio of accounts, ensuring customers deeply integrate Strategy's cloud-native architecture, Semantic Layer (Mosaic), and AI-powered analytics capabilities into their core technology stack. Your goal is to drive measurable business value and Net Revenue Retention (NRR) by ensuring the platform is technically optimized, strategically adopted, and commercially positioned to grow.

Strategy (Nasdaq: MSTR) is a leader in enterprise analytics and AI software, helping organizations become intelligent enterprises through data-driven innovation. We empower data via our Semantic Layer (Mosaic) to AI agents, tools, and platforms, and we are expanding into innovative AI-enabled analytics and insights. Our culture is centered on bold, agile, engaged, impactful, and united values.

Role overview: As a Customer Success Manager (CSM) at Strategy, you will serve as the primary bridge between our enterprise customers and Strategy's engineering, product, and go-to-market teams. You will own the full post-sales lifecycle for a portfolio of accounts, ensuring customers deeply integrate Strategy's cloud-native architecture, Semantic Layer (Mosaic), and AI-powered analytics capabilities into their core technology stack. Your goal is to drive measurable business value and Net Revenue Retention (NRR) by ensuring the platform is technically optimized, strategically adopted, and commercially positioned to grow.