Join Var Group as a Delivery Help Desk Associate.
About Var Group: Var Group supports companies in their digital evolution with more than 4,500 people across 16 countries. Since 2022 we have been Great Place to Work, committed to equal opportunities, respect, and valuing diversity. We promote a culture based on inclusion, collaboration, and recognizing the value of each person. If you are looking for a place where you can freely be yourself, this is the right opportunity.
Join Var Group as a Delivery Help Desk Associate.
About Var Group: Var Group supports companies in their digital evolution with more than 4,500 people across 16 countries. Since 2022 we have been Great Place to Work, committed to equal opportunities, respect, and valuing diversity. We promote a culture based on inclusion, collaboration, and recognizing the value of each person. If you are looking for a place where you can freely be yourself, this is the right opportunity.
Who we are looking for: For our sites in Ancona, Ascoli Piceno, and Macerata we are seeking a Delivery Help Desk Associate belonging to protected categories under L. 68/99. The role sits within a structured team in a context that promotes collaboration, support, and skills development. We welcome candidates with varying levels of experience.
What you will do: - Provide operational support to customers, handling first- and second-level help desk requests via a ticketing system - Deliver first-level application support - Perform initial analysis of technical and functional issues - Route incidents to the appropriate teams - Monitor ticket status and communicate with customers - Assist in drafting operational and functional documentation
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Who we are looking for: For our sites in Ancona, Ascoli Piceno, and Macerata we are seeking a Delivery Help Desk Associate belonging to protected categories under L. 68/99. The role sits within a structured team in a context that promotes collaboration, support, and skills development. We welcome candidates with varying levels of experience.
What you will do: - Provide operational support to customers, handling first- and second-level help desk requests via a ticketing system - Deliver first-level application support - Perform initial analysis of technical and functional issues - Route incidents to the appropriate teams - Monitor ticket status and communicate with customers - Assist in drafting operational and functional documentation
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Get email alerts when new roles like this are posted.
Based on: Delivery Help Desk Associate
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