Responsibilities include managing incoming contacts via phone, email, and letters; providing product information, resolving queries, and explaining company policies; delivering outstanding service as a brand ambassador; and participating in training to become an expert in vehicles, customer support, and internal procedures. Training is company-paid and lasts 2–3 weeks.

We offer a full-time, long-term contract within an international environment, with a hybrid work setup. Work schedule includes shifts Monday through Saturday from 09:00–17:00, 10:00–18:00, or 11:00–19:00. Additional benefits include private health insurance at a discount, paid holidays (32 days per year), annual Christmas box, weekly fruit, access to exclusive employee discounts on Bosch tools and appliances, and psychological support in English or Spanish. Initial training is conducted entirely in English; interviews are in English.

Qualifications: Experience in customer service is desirable; strong problem-solving skills and empathy; tech-savvy; ability to work in a collaborative team; C2 level in Portuguese and Spanish; fluent in English; candidates must be based in Barcelona and hold a NIE.

Responsibilities include managing incoming contacts via phone, email, and letters; providing product information, resolving queries, and explaining company policies; delivering outstanding service as a brand ambassador; and participating in training to become an expert in vehicles, customer support, and internal procedures. Training is company-paid and lasts 2–3 weeks.

We offer a full-time, long-term contract within an international environment, with a hybrid work setup. Work schedule includes shifts Monday through Saturday from 09:00–17:00, 10:00–18:00, or 11:00–19:00. Additional benefits include private health insurance at a discount, paid holidays (32 days per year), annual Christmas box, weekly fruit, access to exclusive employee discounts on Bosch tools and appliances, and psychological support in English or Spanish. Initial training is conducted entirely in English; interviews are in English.

Qualifications: Experience in customer service is desirable; strong problem-solving skills and empathy; tech-savvy; ability to work in a collaborative team; C2 level in Portuguese and Spanish; fluent in English; candidates must be based in Barcelona and hold a NIE.