6sense is seeking a Principal Customer Success Manager - Strategic to drive value for enterprise customers. You will execute and maintain strategic account plans and quarterly business reviews (QBRs), forecast risk, and sustain high renewal and growth rates in partnership with the Account Executive team. You will collaborate with customer teams and internal stakeholders to monitor product performance and capture feedback, proactively manage risk, and minimize churn. You will work with global enterprise clients to ensure 6sense is adopted in their daily workflows, delivering positive ROI and increasing lifetime value. You will become an expert on the 6sense predictive engine, its implementation, relevant use cases, and opportunities to expand usage. You will partner with a technical CSM and Program Managers to onboard, rollout, and train customers, and you will advocate for customers' feature priorities to influence product roadmaps. Travel up to 30% domestically to customer sites as needed; telecommuting is permitted from within the U.S.

6sense is seeking a Principal Customer Success Manager - Strategic to drive value for enterprise customers. You will execute and maintain strategic account plans and quarterly business reviews (QBRs), forecast risk, and sustain high renewal and growth rates in partnership with the Account Executive team. You will collaborate with customer teams and internal stakeholders to monitor product performance and capture feedback, proactively manage risk, and minimize churn. You will work with global enterprise clients to ensure 6sense is adopted in their daily workflows, delivering positive ROI and increasing lifetime value. You will become an expert on the 6sense predictive engine, its implementation, relevant use cases, and opportunities to expand usage. You will partner with a technical CSM and Program Managers to onboard, rollout, and train customers, and you will advocate for customers' feature priorities to influence product roadmaps. Travel up to 30% domestically to customer sites as needed; telecommuting is permitted from within the U.S.