About Wolt At Wolt, we create technology that brings joy, simplicity, and earnings to neighborhoods around the world. Since 2014 we started with delivery of restaurant food, and we are now expanding to deliver almost everything in over 500 cities across 30 countries. In 2022 we joined forces with DoorDash to accelerate our global growth.
Role overview Our Mass Account Management team forms the core of Wolt's Restaurant Operations in Germany, managing a large and continually growing portfolio of partner restaurants. We are looking for a Mass Account Manager who will be responsible for the success of a broad set of partners by improving their operational performance, reducing churn, and scaling the use of our commercial tools.
About Wolt At Wolt, we create technology that brings joy, simplicity, and earnings to neighborhoods around the world. Since 2014 we started with delivery of restaurant food, and we are now expanding to deliver almost everything in over 500 cities across 30 countries. In 2022 we joined forces with DoorDash to accelerate our global growth.
Role overview Our Mass Account Management team forms the core of Wolt's Restaurant Operations in Germany, managing a large and continually growing portfolio of partner restaurants. We are looking for a Mass Account Manager who will be responsible for the success of a broad set of partners by improving their operational performance, reducing churn, and scaling the use of our commercial tools.
Responsibilities As Mass Account Manager you will own full accountability for a large restaurant portfolio and work to improve its operational performance through strategic and scalable initiatives. You will use data to identify improvement opportunities, reduce partner churn, and drive levers such as deals, promotions, and ads. This role is ideal for someone who enjoys analytical work, solving large-scale challenges, and building processes that enable sustainable growth for both Wolt and our partners.
Day-to-day you will: - Monitor key KPIs in the partner portfolio (availability, activity rate, rejection rate) - Lead initiatives to reduce churn and increase partner value - Design and run campaigns to increase usage of ads, deals, and promotions - Develop automation tools, email templates, or dashboards for internal teams - Share best practices and m
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Responsibilities As Mass Account Manager you will own full accountability for a large restaurant portfolio and work to improve its operational performance through strategic and scalable initiatives. You will use data to identify improvement opportunities, reduce partner churn, and drive levers such as deals, promotions, and ads. This role is ideal for someone who enjoys analytical work, solving large-scale challenges, and building processes that enable sustainable growth for both Wolt and our partners.
Day-to-day you will: - Monitor key KPIs in the partner portfolio (availability, activity rate, rejection rate) - Lead initiatives to reduce churn and increase partner value - Design and run campaigns to increase usage of ads, deals, and promotions - Develop automation tools, email templates, or dashboards for internal teams - Share best practices and m
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Based on: Mass Account Manager
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