XVIVO is seeking a Customer Support and Distribution Specialist to manage end-to-end order processing and logistics from order intake through shipment. Responsibilities include picking, packing and shipping XVIVO products for internal and external customers, inventory and materials control (including goods receipt and incoming inspection), freight handling, and trade compliance. You will drive continuous improvements to optimize the order-to-delivery process.
XVIVO is seeking a Customer Support and Distribution Specialist to manage end-to-end order processing and logistics from order intake through shipment. Responsibilities include picking, packing and shipping XVIVO products for internal and external customers, inventory and materials control (including goods receipt and incoming inspection), freight handling, and trade compliance. You will drive continuous improvements to optimize the order-to-delivery process.
Responsibilities - Handle orders and provide customer support from order to shipment - Pick, pack and ship XVIVO products for internal and external customers - Manage inventory and materials control, including goods receipt and incoming inspection - Coordinate freight and ensure trade compliance - Drive continuous improvements to achieve an efficient order-to-delivery process
Requirements - Bachelor's degree with at least 3 years of experience in customer support and logistics or a related field - Experience collaborating with Sales & Marketing and external customers - Customer-focused, performance-driven, and well-structured - Excellent interpersonal skills; able to work both independently and as part of a team - Strong drive for efficiency improvements - Experience with medical devices is a plus
Compensation and Benefits - Salary range: $45,000 – $60,000 per year - Short-term incentive program - Medical, dental, vision, short-term and long-term disability, and life insurance - Flexible time off and sick time - 401(k) retirement plan - Paid maternity, paternity, and adoption leave
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Responsibilities - Handle orders and provide customer support from order to shipment - Pick, pack and ship XVIVO products for internal and external customers - Manage inventory and materials control, including goods receipt and incoming inspection - Coordinate freight and ensure trade compliance - Drive continuous improvements to achieve an efficient order-to-delivery process
Requirements - Bachelor's degree with at least 3 years of experience in customer support and logistics or a related field - Experience collaborating with Sales & Marketing and external customers - Customer-focused, performance-driven, and well-structured - Excellent interpersonal skills; able to work both independently and as part of a team - Strong drive for efficiency improvements - Experience with medical devices is a plus
Compensation and Benefits - Salary range: $45,000 – $60,000 per year - Short-term incentive program - Medical, dental, vision, short-term and long-term disability, and life insurance - Flexible time off and sick time - 401(k) retirement plan - Paid maternity, paternity, and adoption leave
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Based on: Customer Support and Distribution Specialist
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