The Duckhorn Portfolio is seeking an Inside Sales Representative – Account Management to maintain and grow a portfolio of small on- and off-premise accounts across California. This remote role focuses on driving revenue through proactive account management, reorder support, product education, and exceptional customer service, while also generating new account leads. Responsibilities include: serving as the primary contact for assigned accounts, maintaining detailed account profiles, and conducting regular check-ins to ensure satisfaction and identify growth opportunities; monitoring inventory levels and purchasing cycles to initiate timely reorder conversations and advise on quantities and timing; educating accounts on new releases, limited offerings, and seasonal selections with detailed product information; communicating promotions, discounts, and pricing opportunities; prioritizing account retention and churn reduction; identifying dormant or at-risk accounts and developing reactivation strategies; using CRM tools to track sales activities, manage accounts, and analyze data for trends and opportunities; processing orders accurately and coordinating with logistics for fulfillment; developing new leads through cold outreach and needs discovery calls; participating in sales meetings, training sessions, and virtual tastings to enhance product knowledge; and ensuring compliance with local and federal alcohol regulations. Requirements include: 3–5 years’ inside sales or account management experience (wine industry preferred); a strong track record of account retention; the abi

The Duckhorn Portfolio is seeking an Inside Sales Representative – Account Management to maintain and grow a portfolio of small on- and off-premise accounts across California. This remote role focuses on driving revenue through proactive account management, reorder support, product education, and exceptional customer service, while also generating new account leads. Responsibilities include: serving as the primary contact for assigned accounts, maintaining detailed account profiles, and conducting regular check-ins to ensure satisfaction and identify growth opportunities; monitoring inventory levels and purchasing cycles to initiate timely reorder conversations and advise on quantities and timing; educating accounts on new releases, limited offerings, and seasonal selections with detailed product information; communicating promotions, discounts, and pricing opportunities; prioritizing account retention and churn reduction; identifying dormant or at-risk accounts and developing reactivation strategies; using CRM tools to track sales activities, manage accounts, and analyze data for trends and opportunities; processing orders accurately and coordinating with logistics for fulfillment; developing new leads through cold outreach and needs discovery calls; participating in sales meetings, training sessions, and virtual tastings to enhance product knowledge; and ensuring compliance with local and federal alcohol regulations. Requirements include: 3–5 years’ inside sales or account management experience (wine industry preferred); a strong track record of account retention; the abi