No Isolation is a 65-person EdTech scale-up operating across Europe, dedicated to helping educators improve attendance and belonging for every child through AV1. The Opportunity — Customer Success Manager: You will partner with educators, schools, local authorities, and public authorities to tackle school absence by implementing AV1, enabling absent students to stay connected to learning and belonging while returning to the classroom. Globally, we’ve already helped over 15,000 pupils return to school; in this role you’ll extend that impact across the UK. You will lead customer onboarding and implementation projects, define success metrics, and ensure customers realise the full value of AV1. You will become the go-to expert on AV1, advising on best practices, change management, and how to maximise adoption and impact. You will work closely with Account Managers to engage education leaders and decision-makers, identify opportunities to expand adoption across schools, trusts, local authorities, and regions, and support strategic conversations. You will bring credibility, insight, and empathy to every interaction, helping educators create lasting impact while strengthening AV1's reach across the UK. What you bring: a senior practitioner in schools or similar settings; qualified teacher educated to a degree level; strong understanding of UK education, especially SEND or Alternative Provision; ability to build trusted relationships; confident in presenting and engaging groups; strategic thinking, problem-solving, and a proactive can-do approach; experience using technology to dri

No Isolation is a 65-person EdTech scale-up operating across Europe, dedicated to helping educators improve attendance and belonging for every child through AV1. The Opportunity — Customer Success Manager: You will partner with educators, schools, local authorities, and public authorities to tackle school absence by implementing AV1, enabling absent students to stay connected to learning and belonging while returning to the classroom. Globally, we’ve already helped over 15,000 pupils return to school; in this role you’ll extend that impact across the UK. You will lead customer onboarding and implementation projects, define success metrics, and ensure customers realise the full value of AV1. You will become the go-to expert on AV1, advising on best practices, change management, and how to maximise adoption and impact. You will work closely with Account Managers to engage education leaders and decision-makers, identify opportunities to expand adoption across schools, trusts, local authorities, and regions, and support strategic conversations. You will bring credibility, insight, and empathy to every interaction, helping educators create lasting impact while strengthening AV1's reach across the UK. What you bring: a senior practitioner in schools or similar settings; qualified teacher educated to a degree level; strong understanding of UK education, especially SEND or Alternative Provision; ability to build trusted relationships; confident in presenting and engaging groups; strategic thinking, problem-solving, and a proactive can-do approach; experience using technology to dri