EnergyHub is hiring a Software Engineer I to join the SupportHub team as we scale the Engineering organization. As the third Support Engineer, you will have a meaningful impact on defining this role within the company and participate in an on-call rotation every 3-4 weeks to support critical issues outside normal business hours. You will work closely with Engineering, internal stakeholders, and clients to identify root causes of technical issues, respond to production incidents, configure programs and data flows between EnergyHub and our OEM or Utility partners, and update data attributes when no UI is available. You will build dashboards on top of our data warehouse to answer questions and provide insights into high-value opportunities. You will identify and implement technical solutions to mitigate or correct known issues, debug issues by examining logs, data, and code (primarily in Java, with Python and occasional TypeScript), contribute bug fixes to the codebase, and create or maintain Python scripts for data migrations, data cleanup, or process improvements. Other duties as assigned.
EnergyHub is hiring a Software Engineer I to join the SupportHub team as we scale the Engineering organization. As the third Support Engineer, you will have a meaningful impact on defining this role within the company and participate in an on-call rotation every 3-4 weeks to support critical issues outside normal business hours. You will work closely with Engineering, internal stakeholders, and clients to identify root causes of technical issues, respond to production incidents, configure programs and data flows between EnergyHub and our OEM or Utility partners, and update data attributes when no UI is available. You will build dashboards on top of our data warehouse to answer questions and provide insights into high-value opportunities. You will identify and implement technical solutions to mitigate or correct known issues, debug issues by examining logs, data, and code (primarily in Java, with Python and occasional TypeScript), contribute bug fixes to the codebase, and create or maintain Python scripts for data migrations, data cleanup, or process improvements. Other duties as assigned.
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