Customer Success Engineer – Spain (Remote)

This opportunity is for a technically skilled Customer Success Engineer to bridge engineering, support, and customer success teams within a partner company environment. The successful candidate will help customers maximize the value of enterprise technology solutions by solving complex technical challenges, supporting deployments, and driving continuous improvements. You will own customer environments, focusing on Apple device management and MDM solutions, and collaborate with internal teams to deliver reliable and scalable outcomes. This role suits someone with strong troubleshooting abilities, excellent communication skills, and a preference for a fast-paced remote setting. You will contribute to higher customer satisfaction, reduce technical friction, and shape product evolution through customer insights.

Accountabilities: - Serve as the technical partner and primary point of contact for assigned customers throughout their lifecycle, supporting onboarding, adoption, and long-term success. - Manage and troubleshoot Apple device management environments, including deployments, configurations, profiles, certificates, APNS, supervision identities, and device security practices. - Administer and optimize MDM solutions, including Jamf and related enterprise mobility management technologies. - Diagnose and resolve complex technical issues involving applications, APIs, network connectivity, VPNs, firewalls, device management, and system integrations. - Design and implement technical solutions, custom integrations, and automation workfl

Customer Success Engineer – Spain (Remote)

This opportunity is for a technically skilled Customer Success Engineer to bridge engineering, support, and customer success teams within a partner company environment. The successful candidate will help customers maximize the value of enterprise technology solutions by solving complex technical challenges, supporting deployments, and driving continuous improvements. You will own customer environments, focusing on Apple device management and MDM solutions, and collaborate with internal teams to deliver reliable and scalable outcomes. This role suits someone with strong troubleshooting abilities, excellent communication skills, and a preference for a fast-paced remote setting. You will contribute to higher customer satisfaction, reduce technical friction, and shape product evolution through customer insights.

Accountabilities: - Serve as the technical partner and primary point of contact for assigned customers throughout their lifecycle, supporting onboarding, adoption, and long-term success. - Manage and troubleshoot Apple device management environments, including deployments, configurations, profiles, certificates, APNS, supervision identities, and device security practices. - Administer and optimize MDM solutions, including Jamf and related enterprise mobility management technologies. - Diagnose and resolve complex technical issues involving applications, APIs, network connectivity, VPNs, firewalls, device management, and system integrations. - Design and implement technical solutions, custom integrations, and automation workfl