Responsibilities

• Respond to, triage, and resolve help desk tickets in a timely and professional manner.
• Perform software and hardware upgrades, patches, and deployments.
• Create and maintain reports to meet business needs.
• Document and maintain IT policies, procedures, and training materials.

Requirements

Work conditions: Creekstone Farms Premium Beef LLC is an Equal Employment Opportunity Employer.

• College degree in computer science or related field, or 3 years of equivalent work experience.
• Certifications such as CCNA or MCSE are preferred.
• Knowledge of networks (firewalls, routers, VLANs), Windows Server 2019, Windows 10, VMware.
• Experience with Office 365, Active Directory, Terminal Services; LAN/WAN administration.
• Strong customer service orientation, analytical and problem-solving abilities, and effective communication skills.
• Ability to prioritize tasks in a high-pressure environment; team-oriented.
• 40+ hour on-site work week with on-call availability.
• Prolonged sitting/standing; keyboard and mouse use; occasional lifting of moderately heavy objects.

Responsibilities

• Respond to, triage, and resolve help desk tickets in a timely and professional manner.
• Perform software and hardware upgrades, patches, and deployments.
• Create and maintain reports to meet business needs.
• Document and maintain IT policies, procedures, and training materials.

Requirements

Work conditions: Creekstone Farms Premium Beef LLC is an Equal Employment Opportunity Employer.

• College degree in computer science or related field, or 3 years of equivalent work experience.
• Certifications such as CCNA or MCSE are preferred.
• Knowledge of networks (firewalls, routers, VLANs), Windows Server 2019, Windows 10, VMware.
• Experience with Office 365, Active Directory, Terminal Services; LAN/WAN administration.
• Strong customer service orientation, analytical and problem-solving abilities, and effective communication skills.
• Ability to prioritize tasks in a high-pressure environment; team-oriented.
• 40+ hour on-site work week with on-call availability.
• Prolonged sitting/standing; keyboard and mouse use; occasional lifting of moderately heavy objects.