Who you are: You are an experienced Customer Program Manager with strong strategic, operational, financial, and technical judgment. You build trusted stakeholder relationships, navigate ambiguity and risk, and use data, automation, and approved AI tools to improve delivery while protecting sensitive information and maintaining human accountability.

Key responsibilities: - Lead customer projects and programs from initiation through closure. - Translate customer priorities into program strategies, roadmaps, delivery plans, milestones, and measurable outcomes. - Manage scope, schedule, budget, quality, financial performance, customer satisfaction, risks, dependencies, and change. - Coordinate internal and external stakeholders and present program performance, financials, risks, recommendations, and decisions to executive audiences. - Establish program governance, communications, escalation, risk-management, and change-control practices; identify iss

Who you are: You are an experienced Customer Program Manager with strong strategic, operational, financial, and technical judgment. You build trusted stakeholder relationships, navigate ambiguity and risk, and use data, automation, and approved AI tools to improve delivery while protecting sensitive information and maintaining human accountability.

Key responsibilities: - Lead customer projects and programs from initiation through closure. - Translate customer priorities into program strategies, roadmaps, delivery plans, milestones, and measurable outcomes. - Manage scope, schedule, budget, quality, financial performance, customer satisfaction, risks, dependencies, and change. - Coordinate internal and external stakeholders and present program performance, financials, risks, recommendations, and decisions to executive audiences. - Establish program governance, communications, escalation, risk-management, and change-control practices; identify iss