Overview QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products.
What you will do: - Provide unique and elevated customer experience in support of Beacon’s sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering. - Manage the end-to-end order management process by tracking orders, checking stock availability, suggesting complementary products, and collecting customer feedback. - Act as the primary point of contact for key customers during issue resolution through calls and emails. - Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining strong relationships with key customers. - Engage in independent discussions with manufacturers to stay informed about products to educate customers. - Make strategic recommendations to drive private label products and digital (Beacon PRO+) penetration. - Resolve day-to-day issues quickly, efficiently, and safely.
Overview QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products.
What you will do: - Provide unique and elevated customer experience in support of Beacon’s sales efforts by collaborating with the branch manager and outside sales representatives to continuously improve the service offering. - Manage the end-to-end order management process by tracking orders, checking stock availability, suggesting complementary products, and collecting customer feedback. - Act as the primary point of contact for key customers during issue resolution through calls and emails. - Partner with outside sales representatives to develop strategies to become the number one roofing distributor by maintaining strong relationships with key customers. - Engage in independent discussions with manufacturers to stay informed about products to educate customers. - Make strategic recommendations to drive private label products and digital (Beacon PRO+) penetration. - Resolve day-to-day issues quickly, efficiently, and safely.
What you will bring: - Minimum 4+ years of relevant Sales or Customer Service experience. - Industry knowledge in residential roofing or commercial roofi
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What you will bring: - Minimum 4+ years of relevant Sales or Customer Service experience. - Industry knowledge in residential roofing or commercial roofi
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Based on: Key Account Manager
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