ScyllaDB is seeking a hands-on Technical Support Engineer to join its EMEA Technical Support team in Warsaw, Poland. ScyllaDB is a leading provider of high-performance NoSQL databases that help organizations achieve exceptional performance, scale, and reliability for mission-critical applications. In this on-site role, you will work with our largest customers to resolve complex issues spanning architecture, recovery, security, performance and more, while advocating for customer needs with product management and development teams. You will also contribute to building and improving the knowledge base around Scylla. Requirements include 3+ years in a Technical Support Engineer role, experience supporting enterprise customers in a customer-facing environment, strong Linux experience, familiarity with distributed systems, Docker, and cloud providers (AWS/GCP), excellent English communication skills, and a proactive, autonomous mindset.

ScyllaDB is seeking a hands-on Technical Support Engineer to join its EMEA Technical Support team in Warsaw, Poland. ScyllaDB is a leading provider of high-performance NoSQL databases that help organizations achieve exceptional performance, scale, and reliability for mission-critical applications. In this on-site role, you will work with our largest customers to resolve complex issues spanning architecture, recovery, security, performance and more, while advocating for customer needs with product management and development teams. You will also contribute to building and improving the knowledge base around Scylla. Requirements include 3+ years in a Technical Support Engineer role, experience supporting enterprise customers in a customer-facing environment, strong Linux experience, familiarity with distributed systems, Docker, and cloud providers (AWS/GCP), excellent English communication skills, and a proactive, autonomous mindset.