Software Implementation Project Manager (On-site) based in Chicago, Illinois, United States. The Software Implementation Project Manager leads complex software implementation projects for healthcare customers, ensuring delivery from planning through go-live and serving as the primary customer contact. This role drives cross-functional collaboration, manages project risks and issues, and ensures projects are completed on time and aligned with customer expectations. Responsibilities include developing project plans and timelines, defining scope and deliverables, maintaining accurate project documentation, gathering customer requirements and translating them into actionable tasks, and coordinating activities across implementation, data, software services, and client success teams. You will oversee testing, training, go-live, and transition to support; mentor team members; and contribute to process improvements and best practices. Requirements: 5+ years of customer-facing project management experience (preferably in software implementation or technology services), knowledge of software implementation and IT terminology, experience with industry-standard project management tools, ability to manage multiple projects simultaneously, and willingness to travel 25-40% annually within the U.S. and Canada. Preferred: healthcare industry experience, PMP certification, CRM experience, advanced Microsoft Office skills, and healthcare technology or SaaS implementations. Compensation and benefits: pay range $92,650.00 - $119,900.00, competitive benefits package including PTO, health/dental/

Software Implementation Project Manager (On-site) based in Chicago, Illinois, United States. The Software Implementation Project Manager leads complex software implementation projects for healthcare customers, ensuring delivery from planning through go-live and serving as the primary customer contact. This role drives cross-functional collaboration, manages project risks and issues, and ensures projects are completed on time and aligned with customer expectations. Responsibilities include developing project plans and timelines, defining scope and deliverables, maintaining accurate project documentation, gathering customer requirements and translating them into actionable tasks, and coordinating activities across implementation, data, software services, and client success teams. You will oversee testing, training, go-live, and transition to support; mentor team members; and contribute to process improvements and best practices. Requirements: 5+ years of customer-facing project management experience (preferably in software implementation or technology services), knowledge of software implementation and IT terminology, experience with industry-standard project management tools, ability to manage multiple projects simultaneously, and willingness to travel 25-40% annually within the U.S. and Canada. Preferred: healthcare industry experience, PMP certification, CRM experience, advanced Microsoft Office skills, and healthcare technology or SaaS implementations. Compensation and benefits: pay range $92,650.00 - $119,900.00, competitive benefits package including PTO, health/dental/