Shift Lead at Bongo Java Coffee Shop in Nashville, Tennessee, United States. This on-site role supports daily restaurant operations, helps set a guest-focused tone, resolves issues, and cross-trains team members to master all positions. The Shift Lead ensures product quality and consistent service during the assigned shift and collaborates with the General Manager to meet location goals. Open availability is required for any 8-hour shift between 3:00 a.m. and closing (typically 10:00 p.m. to midnight), and weekend availability on Saturdays and Sundays is required. Starting pay is $18 per hour, plus tips. Benefits include dental and vision insurance after 60 days; health insurance for eligible full-time employees after one year; a 401(k) plan after six months; employee discounts; paid leave; and programs such as EAP, critical illness, hospital indemnity, and life insurance options. Key responsibilities include delivering excellent guest service, supporting the location’s goals, ensuring timely production of products and service, maintaining a professional atmosphere, communicating with management via the 7Shifts system, keeping the restaurant organized and sanitized, training team members on station processes, ensuring adherence to brand standards, handling cash procedures accurately, completing daily administrative paperwork, addressing customer concerns professionally, supporting new programs or products, and assisting with inventory management under the General Manager’s direction. Qualifications include a High School diploma or equivalent; at least 1 year of restaurant e

Shift Lead at Bongo Java Coffee Shop in Nashville, Tennessee, United States. This on-site role supports daily restaurant operations, helps set a guest-focused tone, resolves issues, and cross-trains team members to master all positions. The Shift Lead ensures product quality and consistent service during the assigned shift and collaborates with the General Manager to meet location goals. Open availability is required for any 8-hour shift between 3:00 a.m. and closing (typically 10:00 p.m. to midnight), and weekend availability on Saturdays and Sundays is required. Starting pay is $18 per hour, plus tips. Benefits include dental and vision insurance after 60 days; health insurance for eligible full-time employees after one year; a 401(k) plan after six months; employee discounts; paid leave; and programs such as EAP, critical illness, hospital indemnity, and life insurance options. Key responsibilities include delivering excellent guest service, supporting the location’s goals, ensuring timely production of products and service, maintaining a professional atmosphere, communicating with management via the 7Shifts system, keeping the restaurant organized and sanitized, training team members on station processes, ensuring adherence to brand standards, handling cash procedures accurately, completing daily administrative paperwork, addressing customer concerns professionally, supporting new programs or products, and assisting with inventory management under the General Manager’s direction. Qualifications include a High School diploma or equivalent; at least 1 year of restaurant e