Overview: Michaels is seeking a Sales Manager for a full-time, on-site role in Aurora, Colorado. The Sales Manager leads a high-performing selling culture across the store, drives sales results, and delivers an engaging customer experience. This role oversees front-end and service operations, ensures consistent execution of selling behaviors, brand standards, and operational expectations, and supports achievement of key sales and service KPIs through effective leadership, coaching, and day-to-day execution.

Key responsibilities: - Assist the Store Manager in leading and enforcing SOPs and company programs to ensure compliance and store excellence. - Model and coach best-in-class Customer Experience and ART of Selling behaviors to drive conversion and customer satisfaction. - Provide Manager-on-Duty coverage, maintain floor leadership, service standards, and operational continuity. - Ensure accurate and efficient use of POS and Self-Checkout systems. - Oversee Balloons, birthday party operations, and other in-store programs and events. - Promote and enroll customers in the Loyalty Rewards Program to drive retention and repeat visits. - Champion MCC/Extend services (US only) and ensure customer adoption of protection plans. - Drive sales and operational excellence in the Knit & Sew Shop, including the Cut Bar experience. - Ensure efficient execution of BOPIS and Same Day Delivery to support omni-channel service. - Support Custom Framing operations, including customer consultations and coordination with the frame shop where applicable. - Train, coach, and develop team members

Overview: Michaels is seeking a Sales Manager for a full-time, on-site role in Aurora, Colorado. The Sales Manager leads a high-performing selling culture across the store, drives sales results, and delivers an engaging customer experience. This role oversees front-end and service operations, ensures consistent execution of selling behaviors, brand standards, and operational expectations, and supports achievement of key sales and service KPIs through effective leadership, coaching, and day-to-day execution.

Key responsibilities: - Assist the Store Manager in leading and enforcing SOPs and company programs to ensure compliance and store excellence. - Model and coach best-in-class Customer Experience and ART of Selling behaviors to drive conversion and customer satisfaction. - Provide Manager-on-Duty coverage, maintain floor leadership, service standards, and operational continuity. - Ensure accurate and efficient use of POS and Self-Checkout systems. - Oversee Balloons, birthday party operations, and other in-store programs and events. - Promote and enroll customers in the Loyalty Rewards Program to drive retention and repeat visits. - Champion MCC/Extend services (US only) and ensure customer adoption of protection plans. - Drive sales and operational excellence in the Knit & Sew Shop, including the Cut Bar experience. - Ensure efficient execution of BOPIS and Same Day Delivery to support omni-channel service. - Support Custom Framing operations, including customer consultations and coordination with the frame shop where applicable. - Train, coach, and develop team members