Rooms Controller at Marriott Hotels in Bucharest, Romania (on-site). Position overview: The Rooms Controller is responsible for managing guest room assignments, pre-registration, and check-in/check-out procedures to ensure a smooth, guest-centric experience. You will coordinate with Front Desk and Housekeeping, review room availability, monitor market-coded rates, and verify billing and guest documentation. Key responsibilities: assign rooms based on guest requests and preferences; pre-register designated guests; organize key packets; manage check-in/check-out activities; review daily room status; accommodate changes; communicate status to appropriate staff; ensure accurate billing; activate room keys; secure payment; identify over-commitments; perform duplicate reservation checks; run daily reports; respond to guest requests; relay messages clearly; maintain confidentiality and professional service; maintain professional appearance; follow company policies; assist guests with disabilities; collaborate with other departments; provide excellent guest service. Qualifications: Education: High school diploma or GED; Experience: Less than 1 year related work experience; Supervisory Experience: None; Licenses/Certifications: None. What we offer: On-site role with Marriott Hotels in Bucharest, Romania. Equal opportunity employer; commitment to diversity and inclusion. About Marriott: Marriott International and JW Marriott brands are leaders in hospitality with a global portfolio of properties.
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Rooms Controller at Marriott Hotels in Bucharest, Romania (on-site). Position overview: The Rooms Controller is responsible for managing guest room assignments, pre-registration, and check-in/check-out procedures to ensure a smooth, guest-centric experience. You will coordinate with Front Desk and Housekeeping, review room availability, monitor market-coded rates, and verify billing and guest documentation. Key responsibilities: assign rooms based on guest requests and preferences; pre-register designated guests; organize key packets; manage check-in/check-out activities; review daily room status; accommodate changes; communicate status to appropriate staff; ensure accurate billing; activate room keys; secure payment; identify over-commitments; perform duplicate reservation checks; run daily reports; respond to guest requests; relay messages clearly; maintain confidentiality and professional service; maintain professional appearance; follow company policies; assist guests with disabilities; collaborate with other departments; provide excellent guest service. Qualifications: Education: High school diploma or GED; Experience: Less than 1 year related work experience; Supervisory Experience: None; Licenses/Certifications: None. What we offer: On-site role with Marriott Hotels in Bucharest, Romania. Equal opportunity employer; commitment to diversity and inclusion. About Marriott: Marriott International and JW Marriott brands are leaders in hospitality with a global portfolio of properties.
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