Omnichannel Key Account Manager

Philips

HybridPosted August 4, 2026

About the role

Your challenge: You will be part of Philips Personal Health DACH Commercial Team and are responsible for the operational and strategic business for one or more product categories within a key omnichannel ERT customer network, with a particular focus on growing the business with MediaMarkt DE and ensuring strong execution across all sales channels. While most business remains in brick-and-mortar, the online channel plays a central role along the shopper journey and serves as a key growth lever.

Omnichannel Key Account Manager

Philips

HybridPosted August 4, 2026

About the role

Your challenge: You will be part of Philips Personal Health DACH Commercial Team and are responsible for the operational and strategic business for one or more product categories within a key omnichannel ERT customer network, with a particular focus on growing the business with MediaMarkt DE and ensuring strong execution across all sales channels. While most business remains in brick-and-mortar, the online channel plays a central role along the shopper journey and serves as a key growth lever.

Responsibilities include: - Account Management & Growth: End-to-end responsibility for one or more product categories within defined market areas; development and implementation of short- and long-term Key Account plans; responsibility for revenue, sell-out, margin and forecast quality. - Omnichannel & Category Development: Data-driven growth along the shopper journey with emphasis on digital touchpoints; development of the online assortment and digital shelf excellence; planning and execution of Retail Media initiatives to increase visibility, traffic and conversion. - Customer Relationships & Stakeholder Management: Build and maintain sustainable relationships with relevant decision-makers; collaborate with Buying, Category Management, E-Commerce and Marketing; position Philips as a partner for category growth. - Execution, Service Partner Interface & Field Insights: Close collaboration with Marketing, Supply Chain and Sales Operations to ensure excellent execution; interface with external service partners to support the implementation of defined commercial priorities; leverage POS

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Responsibilities include: - Account Management & Growth: End-to-end responsibility for one or more product categories within defined market areas; development and implementation of short- and long-term Key Account plans; responsibility for revenue, sell-out, margin and forecast quality. - Omnichannel & Category Development: Data-driven growth along the shopper journey with emphasis on digital touchpoints; development of the online assortment and digital shelf excellence; planning and execution of Retail Media initiatives to increase visibility, traffic and conversion. - Customer Relationships & Stakeholder Management: Build and maintain sustainable relationships with relevant decision-makers; collaborate with Buying, Category Management, E-Commerce and Marketing; position Philips as a partner for category growth. - Execution, Service Partner Interface & Field Insights: Close collaboration with Marketing, Supply Chain and Sales Operations to ensure excellent execution; interface with external service partners to support the implementation of defined commercial priorities; leverage POS