Nu is the leading digital bank in Latin America, serving over 130 million customers across Brazil, Mexico, and Colombia. Nu is transforming into an AI-native bank where intelligent systems define products rather than merely support them. In the role of Lead Software Engineer, AI Agents & Orchestration, you will lead the technical direction for embedding Generative AI and large language models into the lives of Nu’s customers, building production-grade agentic workflows and RAG pipelines that scale across multiple markets. You will leverage Nu’s GenAI Platform, including inference services, evaluation frameworks, and orchestration layers, to move from experimentation to global impact at Nu speed. Responsibilities: Define the AI architecture and technical roadmap for AI-native applications, ensuring LLM integrations are scalable, cost-effective, and reliable. Design and implement complex agentic workflows and RAG patterns delivering hyper-personalized financial experiences. Establish engineering standards for AI development and promote reusable components. Collaborate with Product, Design, and Data Science to embed LLM capabilities across mobile, web, and internal tools. Establish rigorous evaluation and monitoring practices to ensure safety, accuracy, and human-in-the-loop integrity. Mentor and scale the team by participating in hiring and contributing to the internal AI Academy and technical guilds. Make strategic tradeoffs between short-term delivery and platform stability, including model selection and system complexity. Qualifications: Required: Technical Leadership: tra
Nu is the leading digital bank in Latin America, serving over 130 million customers across Brazil, Mexico, and Colombia. Nu is transforming into an AI-native bank where intelligent systems define products rather than merely support them. In the role of Lead Software Engineer, AI Agents & Orchestration, you will lead the technical direction for embedding Generative AI and large language models into the lives of Nu’s customers, building production-grade agentic workflows and RAG pipelines that scale across multiple markets. You will leverage Nu’s GenAI Platform, including inference services, evaluation frameworks, and orchestration layers, to move from experimentation to global impact at Nu speed. Responsibilities: Define the AI architecture and technical roadmap for AI-native applications, ensuring LLM integrations are scalable, cost-effective, and reliable. Design and implement complex agentic workflows and RAG patterns delivering hyper-personalized financial experiences. Establish engineering standards for AI development and promote reusable components. Collaborate with Product, Design, and Data Science to embed LLM capabilities across mobile, web, and internal tools. Establish rigorous evaluation and monitoring practices to ensure safety, accuracy, and human-in-the-loop integrity. Mentor and scale the team by participating in hiring and contributing to the internal AI Academy and technical guilds. Make strategic tradeoffs between short-term delivery and platform stability, including model selection and system complexity. Qualifications: Required: Technical Leadership: tra
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