Health Center Team Lead

About ACCESS Access Community Health Network (ACCESS) is a mission-driven network delivering high-quality, integrated health care to communities across the United States. We are an equal opportunity employer committed to health equity and improving patient outcomes.

Position overview The Health Center Team Lead is responsible for assessing, planning, organizing, and supervising health center activities under the direction of the Health Center Manager. The team lead serves as the health center super-user for Epic and other systems and works to ensure every patient has a positive experience.

Responsibilities - Train and precept new and existing staff according to ACCESS standards - Supervise staff in the manager’s absence, providing leadership and direction - Provide clear performance feedback and collaborate with the health center manager - Partner with providers and staff to resolve patient issues and complaints; support conflict resolution - Support the introduction and monitoring of new processes and procedures - Maintain health center inventory and replenish supplies - Develop monthly staff schedules, including breaks and lunches as directed

Requirements - High School diploma or equivalent; Medical Assistant diploma from an accredited program - At least 2 years of health care experience - At least 1 year as a Medical Assistant - At least 6 months of Epic super-user experience - Proficiency with Microsoft Office

Benefits - Tuition reimbursement and student loan

Health Center Team Lead

About ACCESS Access Community Health Network (ACCESS) is a mission-driven network delivering high-quality, integrated health care to communities across the United States. We are an equal opportunity employer committed to health equity and improving patient outcomes.

Position overview The Health Center Team Lead is responsible for assessing, planning, organizing, and supervising health center activities under the direction of the Health Center Manager. The team lead serves as the health center super-user for Epic and other systems and works to ensure every patient has a positive experience.

Responsibilities - Train and precept new and existing staff according to ACCESS standards - Supervise staff in the manager’s absence, providing leadership and direction - Provide clear performance feedback and collaborate with the health center manager - Partner with providers and staff to resolve patient issues and complaints; support conflict resolution - Support the introduction and monitoring of new processes and procedures - Maintain health center inventory and replenish supplies - Develop monthly staff schedules, including breaks and lunches as directed

Requirements - High School diploma or equivalent; Medical Assistant diploma from an accredited program - At least 2 years of health care experience - At least 1 year as a Medical Assistant - At least 6 months of Epic super-user experience - Proficiency with Microsoft Office

Benefits - Tuition reimbursement and student loan