About Parloa Parloa’s mission is to make every customer conversation effortless for both customers and the companies serving them. As AI accelerates, Parloa is shaping a new era in customer experience where support becomes meaningful engagement. Parloa has powered billions of interactions for global enterprise brands, with customers including Booking.com, HealthEquity, Allianz, SAP, Barmenia, Gothaer, and TUI deploying Parloa at scale.

About The Role As an Engineering Manager at Parloa, you will build and lead a high-talent, high-performance engineering team. You will ensure the team delivers enterprise-grade, resilient AI solutions that customers love, raising the bar on technical excellence, culture, and operational discipline. You will balance hands-on technical leadership with people management, empowering engineers while ensuring they deliver measurable customer and business impact.

Areas Of Ownership - Build and scale world-class teams: hire, mentor, and elevate engineers; create a culture of ownership, bias for action, and continuous improvement. - Drive outcomes, not just output: ensure every project contributes to Parloa’s strategic goals and delivers measurable customer value. - Raise the technical bar: partner with Staff and Principal Engineers to drive architectural excellence, reliability, and pragmatic delivery. - Foster fearless culture: enable fast, decentralized decision-making, encourage experimentation, and support your team through both successes and failures. - Lead with alignment and clarity: translate company strategy into clear objectives and measu

About Parloa Parloa’s mission is to make every customer conversation effortless for both customers and the companies serving them. As AI accelerates, Parloa is shaping a new era in customer experience where support becomes meaningful engagement. Parloa has powered billions of interactions for global enterprise brands, with customers including Booking.com, HealthEquity, Allianz, SAP, Barmenia, Gothaer, and TUI deploying Parloa at scale.

About The Role As an Engineering Manager at Parloa, you will build and lead a high-talent, high-performance engineering team. You will ensure the team delivers enterprise-grade, resilient AI solutions that customers love, raising the bar on technical excellence, culture, and operational discipline. You will balance hands-on technical leadership with people management, empowering engineers while ensuring they deliver measurable customer and business impact.

Areas Of Ownership - Build and scale world-class teams: hire, mentor, and elevate engineers; create a culture of ownership, bias for action, and continuous improvement. - Drive outcomes, not just output: ensure every project contributes to Parloa’s strategic goals and delivers measurable customer value. - Raise the technical bar: partner with Staff and Principal Engineers to drive architectural excellence, reliability, and pragmatic delivery. - Foster fearless culture: enable fast, decentralized decision-making, encourage experimentation, and support your team through both successes and failures. - Lead with alignment and clarity: translate company strategy into clear objectives and measu