Ability to travel to or between data center locations as needed; willingness to work at alternate sites during training.
Prioritize and assign tasks to data center technicians and operators; manage projects, coach staff, and document processes.
Oversee inbound capacity from receiving through deployment, including installation and cabling infrastructure in a data center environment.
Guide, train, and educate staff on best practices related to all service delivery issues; ensure adherence to SLAs.
Manage tasks and deliverables across small to large projects; coordinate team resources for projects, including emergency work, change management, maintenance windows, and off-hours/on-call needs.

Key requirements

Ability to travel to or between data center locations as needed; willingness to work at alternate sites during training.
Prioritize and assign tasks to data center technicians and operators; manage projects, coach staff, and document processes.
Oversee inbound capacity from receiving through deployment, including installation and cabling infrastructure in a data center environment.
Guide, train, and educate staff on best practices related to all service delivery issues; ensure adherence to SLAs.
Manage tasks and deliverables across small to large projects; coordinate team resources for projects, including emergency work, change management, maintenance windows, and off-hours/on-call needs.

Jobs at Amazon

27 active roles from this employer in the JobMatcher catalog.

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Jobs at Amazon

27 active roles from this employer in the JobMatcher catalog.

All company jobs

About the role

Data Center Infrastructure Delivery Manager

Based in Hamlet, North Carolina, United States, this on-site leadership role directs a growing team responsible for delivering data center capacity and installing network infrastructure across AWS data centers. You will drive operational excellence, optimize deployment strategies, and implement low-voltage cabling across the Amazon data center platform.

Responsibilities

This role supports data centers in various operational stages, including facilities still under development; travel to established locations for training may be required until the designated site becomes fully operational.

Prioritize and assign tasks to data center technicians and operators; manage projects, coach staff, and document processes.
Oversee inbound capacity from receiving through deployment, including installation and cabling infrastructure in a data center environment.
Guide, train, and educate staff on best practices related to all service delivery issues; ensure adherence to SLAs.
Manage tasks and deliverables across small to large projects; coordinate team resources for projects, including emergency work, change management, maintenance windows, and off-hours/on-call needs.
Recruit and train data technicians to ensure appropriate staffing levels; host weekly staff meetings; drive performance management.
Drive compliance with safety, security, and Amazon performance requirements.

Requirements

Ability to travel to or between data center locations as needed; willingness to work at alternate sites during training.
Tr

About the role

Data Center Infrastructure Delivery Manager

Based in Hamlet, North Carolina, United States, this on-site leadership role directs a growing team responsible for delivering data center capacity and installing network infrastructure across AWS data centers. You will drive operational excellence, optimize deployment strategies, and implement low-voltage cabling across the Amazon data center platform.

Responsibilities

This role supports data centers in various operational stages, including facilities still under development; travel to established locations for training may be required until the designated site becomes fully operational.

Prioritize and assign tasks to data center technicians and operators; manage projects, coach staff, and document processes.
Oversee inbound capacity from receiving through deployment, including installation and cabling infrastructure in a data center environment.
Guide, train, and educate staff on best practices related to all service delivery issues; ensure adherence to SLAs.
Manage tasks and deliverables across small to large projects; coordinate team resources for projects, including emergency work, change management, maintenance windows, and off-hours/on-call needs.
Recruit and train data technicians to ensure appropriate staffing levels; host weekly staff meetings; drive performance management.
Drive compliance with safety, security, and Amazon performance requirements.