Be in the final year or have completed a degree in Marketing and Market Research, or Advertising/Public Relations.
Demonstrate excellent communication and writing skills.
Be agile in multichannel environments, proactive, and solution-oriented.
Show organizational skills, attention to detail, and autonomy.
Proficient with Excel and comfortable with digital tools/ERPs.

Jobs at Harper & Neyer

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About the role

Harper & Neyer is a men's fashion brand in Spain with rapid growth. We are bold, inclusive, passionate, and confident, and our team reflects these values. We are committed to the wellbeing of our employees, both professionally and personally. Within the Customer Service and E-Commerce department, you will help ensure an exceptional customer experience across digital environments, playing a key role in loyalty and providing direct support in a fast-growing setting.

Responsibilities

Manage multiple digital channels, support platforms, and social networks.
Resolve real-time issues and incidents related to online sales, shipping, and returns.
Handle customer service and order tracking across the brand's marketplaces.
Maintain brand image, tone, and approachability in communications.
Collaborate with Marketing and E-Commerce to identify website improvements and optimize the user experience.

Requirements

Be in the final year or have completed a degree in Marketing and Market Research, or Advertising/Public Relations.
Demonstrate excellent communication and writing skills.
Be agile in multichannel environments, proactive, and solution-oriented.
Show organizational skills, attention to detail, and autonomy.
Proficient with Excel and comfortable with digital tools/ERPs.
Ability to sign an internship agreement with UMA (Universidad de Malaga).
Real career opportunity with potential for internal promotion after the internship.
Flexible start/end times; Fridays off around 1-2 PM.
Employee discount on our collections.
Specialized training in

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Key requirements

Be in the final year or have completed a degree in Marketing and Market Research, or Advertising/Public Relations.
Demonstrate excellent communication and writing skills.
Be agile in multichannel environments, proactive, and solution-oriented.
Show organizational skills, attention to detail, and autonomy.
Proficient with Excel and comfortable with digital tools/ERPs.