Mercier Consultancy Group is seeking a Danish-speaking Customer Support Analyst for a Fintech role. The successful candidate will provide high-level assistance to Danish-speaking clients regarding complex financial transactions and platform inquiries, ensure compliance with regulatory standards, troubleshoot issues related to digital payment gateways and financial software, and maintain meticulous documentation of customer interactions in our CRM. You will collaborate with international teams to optimize user experience and product adoption in the Danish market. Native or fluent Danish (spoken and written) is required, along with professional English proficiency. A valid EU passport is mandatory. We offer a competitive monthly salary, fully paid training, health insurance, a fully paid relocation package (flight, transfer, hotel), a monthly performance bonus, and more. Life in Bulgaria is highlighted as part of our relocation support.

Mercier Consultancy Group is seeking a Danish-speaking Customer Support Analyst for a Fintech role. The successful candidate will provide high-level assistance to Danish-speaking clients regarding complex financial transactions and platform inquiries, ensure compliance with regulatory standards, troubleshoot issues related to digital payment gateways and financial software, and maintain meticulous documentation of customer interactions in our CRM. You will collaborate with international teams to optimize user experience and product adoption in the Danish market. Native or fluent Danish (spoken and written) is required, along with professional English proficiency. A valid EU passport is mandatory. We offer a competitive monthly salary, fully paid training, health insurance, a fully paid relocation package (flight, transfer, hotel), a monthly performance bonus, and more. Life in Bulgaria is highlighted as part of our relocation support.