Genesis Call Center is seeking entry-level Customer Service Agents to support inbound interactions for national brands. This remote, W2 role handles customer questions, service requests, account needs, and product support using guided systems while maintaining professionalism, accuracy, and brand alignment. The position offers paid training after client certification, flexible scheduling after certification, and opportunities for career advancement into support, QA, and leadership roles. Qualifications include a high school diploma or GED, being at least 18 years old, authorized to work in the United States, and U.S. residency (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI). Preferred: prior call center or customer service experience; bilingual Spanish/English. Compensation ranges from $11 to $13 per hour. Benefits include paid time off, optional supplemental insurance (Aflac), household telehealth through MDLive, and performance-based incentives. This is a remote role based in Orangeburg, South Carolina, United States.

Genesis Call Center is seeking entry-level Customer Service Agents to support inbound interactions for national brands. This remote, W2 role handles customer questions, service requests, account needs, and product support using guided systems while maintaining professionalism, accuracy, and brand alignment. The position offers paid training after client certification, flexible scheduling after certification, and opportunities for career advancement into support, QA, and leadership roles. Qualifications include a high school diploma or GED, being at least 18 years old, authorized to work in the United States, and U.S. residency (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI). Preferred: prior call center or customer service experience; bilingual Spanish/English. Compensation ranges from $11 to $13 per hour. Benefits include paid time off, optional supplemental insurance (Aflac), household telehealth through MDLive, and performance-based incentives. This is a remote role based in Orangeburg, South Carolina, United States.