Arizona Arthritis & Rheumatology Associates, P.C. is the largest private rheumatology practice in the United States, with over 60 providers, 15 sites and more than 350 employees delivering patient care. We are an equal opportunity employer and welcome all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Our vision is to provide the best rheumatology care while balancing sustainable operations with high-quality patient care. We are seeking an ambitious, friendly, positive, and compassionate Communications Project Manager to join our team. The role is to implement, establish and maintain systems that facilitate patient engagement with the practice, including patient texting, the patient portal, form intake, appointment waitlists, appointment recalls, and mass patient communications. You will manage staff access, troubleshoot relevant systems, and complete implementation projects. You will develop and report on targets and success metrics for each area, in coordination with Leadership across Operations, IT, Billing and Infusion to ensure a cohesive communication strategy across AARA and LSARA.

Responsibilities include: - Monitor and track patient portal enrollments - Optimize digital patient adoption - Oversee staff process adoption - Create and maintain relevant SOPs - Track and facilitate mass patient communications - Complete strategic planning exercises - Create trend analyses relevant to areas of oversight

Learn more about AARA on our website.

Qualifications:

Arizona Arthritis & Rheumatology Associates, P.C. is the largest private rheumatology practice in the United States, with over 60 providers, 15 sites and more than 350 employees delivering patient care. We are an equal opportunity employer and welcome all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. Our vision is to provide the best rheumatology care while balancing sustainable operations with high-quality patient care. We are seeking an ambitious, friendly, positive, and compassionate Communications Project Manager to join our team. The role is to implement, establish and maintain systems that facilitate patient engagement with the practice, including patient texting, the patient portal, form intake, appointment waitlists, appointment recalls, and mass patient communications. You will manage staff access, troubleshoot relevant systems, and complete implementation projects. You will develop and report on targets and success metrics for each area, in coordination with Leadership across Operations, IT, Billing and Infusion to ensure a cohesive communication strategy across AARA and LSARA.

Responsibilities include: - Monitor and track patient portal enrollments - Optimize digital patient adoption - Oversee staff process adoption - Create and maintain relevant SOPs - Track and facilitate mass patient communications - Complete strategic planning exercises - Create trend analyses relevant to areas of oversight

Learn more about AARA on our website.

Qualifications: