Cisco is seeking a Customer Success Platform Area TAM to support Service Providers with the Splunk Platform. The role requires deep Splunk expertise and the ability to guide account teams and customers on how to leverage the platform most effectively. You will be aligned to a specific Area to support Customer Success Executives, Technical Success Engineers, Solution Engineers, and Solution Architects. Responsibilities include onboarding and enablement workshops to achieve milestones, proactive health reviews, and opportunities to drive adoption. You will work with Area-aligned CS/SE Management to address risk accounts and ensure priority focus. Your duties include delivering strategic, case-based technical consulting (up to 90 days), researching complex questions, and providing recommendations for the customer's overall technical health. You will help customers realize value, contribute to practice KPIs through process improvements, collateral development, and tool implementation. Qualifications include several years of experience with Splunk Core (Enterprise/Cloud), strong Splunk architecture and data onboarding expertise, and solid SPL skills. Experience in technical consulting or big-data analytics is required; proficiency with scripting languages (bash), application development (Java, Python, .NET), databases, and analytical tools is expected. Hands-on experience with Splunk product implementation (Splunk Cloud) is preferred, along with experience in cloud migration projects. Cisco offers competitive compensation and comprehensive benefits, and the chance to contribute

Cisco is seeking a Customer Success Platform Area TAM to support Service Providers with the Splunk Platform. The role requires deep Splunk expertise and the ability to guide account teams and customers on how to leverage the platform most effectively. You will be aligned to a specific Area to support Customer Success Executives, Technical Success Engineers, Solution Engineers, and Solution Architects. Responsibilities include onboarding and enablement workshops to achieve milestones, proactive health reviews, and opportunities to drive adoption. You will work with Area-aligned CS/SE Management to address risk accounts and ensure priority focus. Your duties include delivering strategic, case-based technical consulting (up to 90 days), researching complex questions, and providing recommendations for the customer's overall technical health. You will help customers realize value, contribute to practice KPIs through process improvements, collateral development, and tool implementation. Qualifications include several years of experience with Splunk Core (Enterprise/Cloud), strong Splunk architecture and data onboarding expertise, and solid SPL skills. Experience in technical consulting or big-data analytics is required; proficiency with scripting languages (bash), application development (Java, Python, .NET), databases, and analytical tools is expected. Hands-on experience with Splunk product implementation (Splunk Cloud) is preferred, along with experience in cloud migration projects. Cisco offers competitive compensation and comprehensive benefits, and the chance to contribute