Remote role in the United States for a Customer Success Platform Area TAM focused on Splunk Core (Enterprise/Cloud). You will support area-aligned customers, collaborate with Sales and Customer Success teams, onboard customers, and drive value realization for the Splunk Platform. You will work with the Customer Success Executive, Technical Success Engineer, Solution Engineer, and Solution Architect motions. Responsibilities include onboarding and enablement workshops, proactive health reviews with Area-aligned Technical Success Engineers, adoption opportunities with Customer Success Executives, and coordination with CS/SE Management to address risk accounts and area themes. You will deliver strategic, case-based technical consulting (up to 90 days), perform research to resolve complex problems, and help customers achieve measurable value. Minimum qualifications include several years of experience with Splunk Core (Enterprise/Cloud), strong Splunk architecture, data onboarding, and SPL skills; experience in technical consulting or big-data analytics. Preferred qualifications include understanding enterprise applications, statistical and analytical modeling, scripting (bash), and development in Java, Python, or .NET; experience with Splunk Cloud and cloud migration. Cisco is the employer. The salary range is $161,900 to $205,600 for US/Canada locations, with details on benefits and variable compensation provided in the posting. This is a remote role that can be performed anywhere in the United States.
Remote role in the United States for a Customer Success Platform Area TAM focused on Splunk Core (Enterprise/Cloud). You will support area-aligned customers, collaborate with Sales and Customer Success teams, onboard customers, and drive value realization for the Splunk Platform. You will work with the Customer Success Executive, Technical Success Engineer, Solution Engineer, and Solution Architect motions. Responsibilities include onboarding and enablement workshops, proactive health reviews with Area-aligned Technical Success Engineers, adoption opportunities with Customer Success Executives, and coordination with CS/SE Management to address risk accounts and area themes. You will deliver strategic, case-based technical consulting (up to 90 days), perform research to resolve complex problems, and help customers achieve measurable value. Minimum qualifications include several years of experience with Splunk Core (Enterprise/Cloud), strong Splunk architecture, data onboarding, and SPL skills; experience in technical consulting or big-data analytics. Preferred qualifications include understanding enterprise applications, statistical and analytical modeling, scripting (bash), and development in Java, Python, or .NET; experience with Splunk Cloud and cloud migration. Cisco is the employer. The salary range is $161,900 to $205,600 for US/Canada locations, with details on benefits and variable compensation provided in the posting. This is a remote role that can be performed anywhere in the United States.
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