Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
Identify opportunities to expand partnerships through increased product adoption and incremental investment.
Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.

Key requirements

Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
Identify opportunities to expand partnerships through increased product adoption and incremental investment.
Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.

Jobs at OpenAI

5 active roles from this employer in the JobMatcher catalog.

All company jobs

Jobs at OpenAI

5 active roles from this employer in the JobMatcher catalog.

All company jobs

About the role

OpenAI is seeking a Customer Success Manager to support advertisers onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution, and you’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.

This is a remote role based in Los Angeles; candidates must reside in the Los Angeles area.

Responsibilities

Qualifications:

Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
Identify opportunities to expand partnerships through increased product adoption and incremental investment.
Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
Surface advertiser feedback and insights to inform product improvements and long-term strategy.
Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.
5–10+ years of experience in digital advertising, account management, customer success, consulting, or a related client-facing role.
Experience ma

About the role

OpenAI is seeking a Customer Success Manager to support advertisers onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform. This role sits at the intersection of relationship management, strategy, and execution, and you’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.

This is a remote role based in Los Angeles; candidates must reside in the Los Angeles area.

Responsibilities

Qualifications:

Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
Identify opportunities to expand partnerships through increased product adoption and incremental investment.
Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
Surface advertiser feedback and insights to inform product improvements and long-term strategy.
Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.
5–10+ years of experience in digital advertising, account management, customer success, consulting, or a related client-facing role.
Experience ma

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