Shentel is seeking a Customer Service and Sales Representative to be the first point of contact for customers, solving problems, answering questions, and identifying opportunities to deliver additional value. This full-time role blends customer service and sales to impact customer experience and earnings potential. Compensation includes a base pay of $15+ per hour with uncapped commissions, with estimated total earnings of $42,000–$60,000+ annually. The position is remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio, with a schedule that typically runs Monday–Friday from 10:30 AM to 7:00 PM and every fourth Saturday from 8:30 AM to 5:00 PM (with a day off in the same week). Overtime may be required, and schedules are provided in advance. Remote work requires a dedicated workspace, high-speed wired internet, and company-provided equipment; paid training is included. What we’re looking for: at least 1 year of customer service or call center experience; strong communication and problem-solving skills; the ability to navigate multiple systems and handle high call volumes; comfort identifying sales opportunities while assisting customers; self-motivation and the ability to work independently. Why join us: uncapped earning potential; competitive benefits including 401k (with match), medical, dental, vision, life insurance, PTO and holidays; paid training and ongoing development; a supportive team environment; opportunities for advancement; and discounts on Shentel services in specific areas. Shentel is an Equal Opportunity Empl

Shentel is seeking a Customer Service and Sales Representative to be the first point of contact for customers, solving problems, answering questions, and identifying opportunities to deliver additional value. This full-time role blends customer service and sales to impact customer experience and earnings potential. Compensation includes a base pay of $15+ per hour with uncapped commissions, with estimated total earnings of $42,000–$60,000+ annually. The position is remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio, with a schedule that typically runs Monday–Friday from 10:30 AM to 7:00 PM and every fourth Saturday from 8:30 AM to 5:00 PM (with a day off in the same week). Overtime may be required, and schedules are provided in advance. Remote work requires a dedicated workspace, high-speed wired internet, and company-provided equipment; paid training is included. What we’re looking for: at least 1 year of customer service or call center experience; strong communication and problem-solving skills; the ability to navigate multiple systems and handle high call volumes; comfort identifying sales opportunities while assisting customers; self-motivation and the ability to work independently. Why join us: uncapped earning potential; competitive benefits including 401k (with match), medical, dental, vision, life insurance, PTO and holidays; paid training and ongoing development; a supportive team environment; opportunities for advancement; and discounts on Shentel services in specific areas. Shentel is an Equal Opportunity Empl