Shentel, a provider of high-speed internet and telecommunications services in the Mid-Atlantic United States, is seeking a Remote Customer Service Representative. You will be the first point of contact for customers—helping solve problems, answering questions, and identifying opportunities to deliver additional value. This role combines customer service with sales, allowing you to impact both customer experience and your earning potential. The position is remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio. Schedule: Full-time, Monday–Friday, with rotating Saturday coverage approximately every four weeks, and overtime as required. Compensation includes base pay plus uncapped commissions, with earning potential of $42,000–$60,000+ annually. Responsibilities include handling inquiries, navigating multiple systems, and identifying sales opportunities while supporting customers. Requirements include 1+ year of customer service or call center experience, strong communication and problem-solving skills, the ability to work independently, and the capacity to manage high call volume. Benefits include 401(k) contributions with match, medical, dental, vision, life insurance, PTO, and holidays, plus paid training and ongoing development. Shentel is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status. If you require accommodation to

Shentel, a provider of high-speed internet and telecommunications services in the Mid-Atlantic United States, is seeking a Remote Customer Service Representative. You will be the first point of contact for customers—helping solve problems, answering questions, and identifying opportunities to deliver additional value. This role combines customer service with sales, allowing you to impact both customer experience and your earning potential. The position is remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio. Schedule: Full-time, Monday–Friday, with rotating Saturday coverage approximately every four weeks, and overtime as required. Compensation includes base pay plus uncapped commissions, with earning potential of $42,000–$60,000+ annually. Responsibilities include handling inquiries, navigating multiple systems, and identifying sales opportunities while supporting customers. Requirements include 1+ year of customer service or call center experience, strong communication and problem-solving skills, the ability to work independently, and the capacity to manage high call volume. Benefits include 401(k) contributions with match, medical, dental, vision, life insurance, PTO, and holidays, plus paid training and ongoing development. Shentel is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status. If you require accommodation to