Implement, deploy, and maintain Voicebot and Chatbot solutions across development, technical testing/UAT, and production environments
Define and maintain the technical solution architecture, including integration architecture, APIs, authentication, data flows, AI orchestration, and deployment approaches
Integrate across enterprise platforms, applications, CRMs, knowledge bases, telephony, and backend services
Ensure safe and reliable AI model behavior with guardrails, monitoring, troubleshooting, and prompt optimization
Design and refine prompts, structure knowledge bases, and configure STT/TTS and voice infrastructure
Collaborate with Conversational Designers, Delivery Managers, Data Analysts, and stakeholders to deliver scalable AI solutions

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Implement, deploy, and maintain Voicebot and Chatbot solutions across development, technical testing/UAT, and production environments
Define and maintain the technical solution architecture, including integration architecture, APIs, authentication, data flows, AI orchestration, and deployment approaches
Integrate across enterprise platforms, applications, CRMs, knowledge bases, telephony, and backend services
Ensure safe and reliable AI model behavior with guardrails, monitoring, troubleshooting, and prompt optimization
Design and refine prompts, structure knowledge bases, and configure STT/TTS and voice infrastructure
Collaborate with Conversational Designers, Delivery Managers, Data Analysts, and stakeholders to deliver scalable AI solutions