Channel Sales Manager will accelerate Freshworks' growth through the North America partner ecosystem by building and expanding relationships with strategic channel partners, distributors, and solution providers to drive indirect revenue and partner-led growth. In this quota-carrying role, you will collaborate cross-functionally with Sales, Solutions Engineering, Marketing, and the global Partner Enablement teams to develop go-to-market strategies, execute joint business plans, and ensure partners have the resources and support needed to position and sell Freshworks solutions. Responsibilities include owning and growing strategic relationships with channel partners across North America, developing and executing joint business plans to drive pipeline generation and indirect revenue growth, building executive-level partner relationships, driving partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity, coordinating joint marketing initiatives, sales campaigns, and partner events to generate demand, and accurately forecasting partner pipeline and revenue while consistently achieving sales targets. Qualifications include 5+ years in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company; demonstrated success managing strategic partner relationships and consistently achieving quota; ability to develop and execute strategic business plans with measurable outcomes; excellent communication, negotiation, and relationship-building skills; highly organized with strong project management

Channel Sales Manager will accelerate Freshworks' growth through the North America partner ecosystem by building and expanding relationships with strategic channel partners, distributors, and solution providers to drive indirect revenue and partner-led growth. In this quota-carrying role, you will collaborate cross-functionally with Sales, Solutions Engineering, Marketing, and the global Partner Enablement teams to develop go-to-market strategies, execute joint business plans, and ensure partners have the resources and support needed to position and sell Freshworks solutions. Responsibilities include owning and growing strategic relationships with channel partners across North America, developing and executing joint business plans to drive pipeline generation and indirect revenue growth, building executive-level partner relationships, driving partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity, coordinating joint marketing initiatives, sales campaigns, and partner events to generate demand, and accurately forecasting partner pipeline and revenue while consistently achieving sales targets. Qualifications include 5+ years in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company; demonstrated success managing strategic partner relationships and consistently achieving quota; ability to develop and execute strategic business plans with measurable outcomes; excellent communication, negotiation, and relationship-building skills; highly organized with strong project management