Cytiva, part of Danaher, is seeking an AI Automation Engineer to design, build, and deploy AI-powered agents and intelligent automations that proactively improve the reliability, speed, and efficiency of IT Infrastructure & Operations services worldwide. This role serves as I&O's embedded AI capability—identifying high-value automation opportunities across all I&O pillars (End User Compute, Network Engineering, Cloud Hosting, Service Operations, OT Convergence, and ITSM) and turning them into production-grade solutions that measurably reduce operational toil and accelerate service delivery.

Responsibilities

Design, build, and deploy AI agents and automations using Microsoft Copilot Studio, Power Automate, Azure AI services, and scripting frameworks (PowerShell, Python) to address I&O use cases—including incident auto-triage, change request routing, self-service provisioning, proactive alerting, and KPI/metric auto-generation.
Identify and prioritize automation opportunities across all I&O pillars by partnering with L2 and L3 leaders to map workflows, quantify toil, and maintain a backlog of AI use cases ranked by business value and feasibility.
Develop self-healing and proactive operations capabilities by building agent-driven automations that detect, diagnose, and remediate common infrastructure issues before they impact end users — aligned with Cytiva's IT2030 vision of policy-as-code and agent-driven orchestration.
Create reusable AI patterns, prompt libraries, and automation templa

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AI Automation Engineer, Infrastructure & Operations, onsite in Krakow, Poland.

Cytiva, part of Danaher, is seeking an AI Automation Engineer to design, build, and deploy AI-powered agents and intelligent automations that proactively improve the reliability, speed, and efficiency of IT Infrastructure & Operations services worldwide. This role serves as I&O's embedded AI capability—identifying high-value automation opportunities across all I&O pillars (End User Compute, Network Engineering, Cloud Hosting, Service Operations, OT Convergence, and ITSM) and turning them into production-grade solutions that measurably reduce operational toil and accelerate service delivery.