Glovo, part of the Delivery Hero Group, is seeking a Strategic Account Manager for Sofia, Bulgaria. You will be a key member of the Partners & Brands team, responsible for building and maintaining relationships with Glovo's top partners - brands, stores, and restaurants - in your city. Your mission includes establishing strong relationships through proactive communication, identifying partner needs, and driving growth by negotiating promotions, marketing activations, and menu performance. You will onboard new top partners, monitor business performance and key KPIs, and prepare reports and dashboards for partners. You will collect partner feedback and translate it into product, marketing, and operations improvements. You will lead commercial renegotiations to establish sustainable economics and support closing partner deals with the sales team when needed. You will collaborate with colleagues to learn from one another and may rotate into other parts of the business (e.g., sales, qcommerce). Qualifications: At least 5 years of experience in a fast-paced environment (start-ups, FMCG, retail, telecoms, advertising, food-hospitality, etc.). University degree from a renowned university is a plus. Experience in FMCG, food-hospitality or on-demand delivery is a plus. Strong business acumen, collaboration, and partner relationship skills. Proven experience working with external partners to drive strategic initiatives. Excellent commercial negotiation, stakeholder management, and communication skills. Strong problem-solving and data-driven decision making. Project management skills.

Glovo, part of the Delivery Hero Group, is seeking a Strategic Account Manager for Sofia, Bulgaria. You will be a key member of the Partners & Brands team, responsible for building and maintaining relationships with Glovo's top partners - brands, stores, and restaurants - in your city. Your mission includes establishing strong relationships through proactive communication, identifying partner needs, and driving growth by negotiating promotions, marketing activations, and menu performance. You will onboard new top partners, monitor business performance and key KPIs, and prepare reports and dashboards for partners. You will collect partner feedback and translate it into product, marketing, and operations improvements. You will lead commercial renegotiations to establish sustainable economics and support closing partner deals with the sales team when needed. You will collaborate with colleagues to learn from one another and may rotate into other parts of the business (e.g., sales, qcommerce). Qualifications: At least 5 years of experience in a fast-paced environment (start-ups, FMCG, retail, telecoms, advertising, food-hospitality, etc.). University degree from a renowned university is a plus. Experience in FMCG, food-hospitality or on-demand delivery is a plus. Strong business acumen, collaboration, and partner relationship skills. Proven experience working with external partners to drive strategic initiatives. Excellent commercial negotiation, stakeholder management, and communication skills. Strong problem-solving and data-driven decision making. Project management skills.