Core Responsibilities: Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes. Anchor customer conversations around business impact, including cost structure reduction, time-to-content compression, scalable output without linear headcount growth, and global consistency at local speed. Guide customers through staged value progression (Immediate value 0–30 days; Structural value 30–90 days; Strategic value 90+ days). Define, track, and reinforce outcome-oriented success metrics, not just usage (time-to-value, cost savings, workflow adoption, renewal readiness). Run structured business reviews— in French where appropriate— that reinforce ROI and long-term value. Own renewal readiness well in advance of contract expiration and document value realized. Identify expansion opportunities justified by demonstrated impact and broader adoption.

Core Responsibilities: Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes. Anchor customer conversations around business impact, including cost structure reduction, time-to-content compression, scalable output without linear headcount growth, and global consistency at local speed. Guide customers through staged value progression (Immediate value 0–30 days; Structural value 30–90 days; Strategic value 90+ days). Define, track, and reinforce outcome-oriented success metrics, not just usage (time-to-value, cost savings, workflow adoption, renewal readiness). Run structured business reviews— in French where appropriate— that reinforce ROI and long-term value. Own renewal readiness well in advance of contract expiration and document value realized. Identify expansion opportunities justified by demonstrated impact and broader adoption.