Account Manager

VDA

RemotePosted July 28, 2026

About the role

Account Manager – VERIFY (Remote OK) – United States

Summary: As an Account Manager for VERIFY, you will collaborate with clients, VDA Consultants, elevator contractors, and other VDA departments to manage and produce VERIFY documents in accordance with client agreements. The position may involve independently managing high-profile client accounts, ensuring compliance with regulatory and contractual requirements, and supporting leadership with sales and strategic initiatives. This role requires adherence to VERIFY processes, reporting on contractor compliance, managing client communications, and addressing billing and service inquiries.

Account Manager

VDA

RemotePosted July 28, 2026

About the role

Account Manager – VERIFY (Remote OK) – United States

Summary: As an Account Manager for VERIFY, you will collaborate with clients, VDA Consultants, elevator contractors, and other VDA departments to manage and produce VERIFY documents in accordance with client agreements. The position may involve independently managing high-profile client accounts, ensuring compliance with regulatory and contractual requirements, and supporting leadership with sales and strategic initiatives. This role requires adherence to VERIFY processes, reporting on contractor compliance, managing client communications, and addressing billing and service inquiries.

Key Responsibilities: - Collaborate with Consultants to provide VERIFY documents in accordance with client agreements. - Manage VERIFY data for new and existing clients. - Communicate with clients, elevator contractors, and Consultants regarding VERIFY and CCM (Certificate Compliance Management) processes. - Ensure compliance with VDA requests through regular follow-up with elevator contractors. - Attend VERIFY-related meetings as required. - Manage project billing, accommodating client preferences regarding billing frequency and processes. - Address client questions, concerns, and complaints throughout the project lifecycle. - Serve as a liaison between VDA, clients, and their vendors. - Maintain the online accounts for the VDA Customer Portal. - Perform other related duties as assigned.

Qualifications: - Bachelor’s degree in Business, Compliance, or a related field preferred. - 4+ years of experience in the elevator industry; familiarit

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Key Responsibilities: - Collaborate with Consultants to provide VERIFY documents in accordance with client agreements. - Manage VERIFY data for new and existing clients. - Communicate with clients, elevator contractors, and Consultants regarding VERIFY and CCM (Certificate Compliance Management) processes. - Ensure compliance with VDA requests through regular follow-up with elevator contractors. - Attend VERIFY-related meetings as required. - Manage project billing, accommodating client preferences regarding billing frequency and processes. - Address client questions, concerns, and complaints throughout the project lifecycle. - Serve as a liaison between VDA, clients, and their vendors. - Maintain the online accounts for the VDA Customer Portal. - Perform other related duties as assigned.