Responsibilities - Provide personalized customer support through multiple channels. - Build trust-based relationships by understanding customer needs and engagement. - Promote campaigns, tournaments, loyalty programs, and other engagement initiatives. - Conduct customer interviews and collect feedback to inform product improvements. - Support retention by encouraging loyalty and guiding users to higher-value segments. - Handle objections professionally and resolve inquiries efficiently. - Assist customers with account verification and administrative tasks when needed. - Maintain high service standards while meeting individual KPIs.

Requirements - Fluent written and spoken English; excellent communication skills. - Experience in customer success, customer support, account management, or similar roles. - Strong interpersonal skills a

Responsibilities - Provide personalized customer support through multiple channels. - Build trust-based relationships by understanding customer needs and engagement. - Promote campaigns, tournaments, loyalty programs, and other engagement initiatives. - Conduct customer interviews and collect feedback to inform product improvements. - Support retention by encouraging loyalty and guiding users to higher-value segments. - Handle objections professionally and resolve inquiries efficiently. - Assist customers with account verification and administrative tasks when needed. - Maintain high service standards while meeting individual KPIs.

Requirements - Fluent written and spoken English; excellent communication skills. - Experience in customer success, customer support, account management, or similar roles. - Strong interpersonal skills a