AttainX, Inc. is seeking a Technical Writer II to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), and its Critical Infrastructure Collaboration Platform (CICP). This role creates and publishes technical documentation, manuals, and user materials to support transformation, technology adoption, and improved service experiences for CICP users. Responsibilities include collecting and interpreting technical information from developers, engineers, analysts, and other subject matter experts; coordinating document structure, layout, illustrations, tables, and publication formats; translating technical concepts and engineering updates into clear language for technical and nontechnical audiences; and developing user guides, onboarding materials, FAQs, training documentation, and process instructions. The role also documents transformation planning, milestones, and post-implementation reviews; maintains version-controlled repositories and revision histories; and coordinates reviews, approvals, and publication through established processes. Additional duties include collaborating with technical and service experience teams to document system integrations and interface changes; applying Federal, DHS, and CISA documentation standards (including Section 508 accessibility and plain language) and agency branding; protecting sensitive information (including PCII) before publication; and supporting documentation automation and the use of authorized large language model tools while ensuring accuracy. Qualifications include a bachelor’
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AttainX, Inc. is seeking a Technical Writer II to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), and its Critical Infrastructure Collaboration Platform (CICP). This role creates and publishes technical documentation, manuals, and user materials to support transformation, technology adoption, and improved service experiences for CICP users. Responsibilities include collecting and interpreting technical information from developers, engineers, analysts, and other subject matter experts; coordinating document structure, layout, illustrations, tables, and publication formats; translating technical concepts and engineering updates into clear language for technical and nontechnical audiences; and developing user guides, onboarding materials, FAQs, training documentation, and process instructions. The role also documents transformation planning, milestones, and post-implementation reviews; maintains version-controlled repositories and revision histories; and coordinates reviews, approvals, and publication through established processes. Additional duties include collaborating with technical and service experience teams to document system integrations and interface changes; applying Federal, DHS, and CISA documentation standards (including Section 508 accessibility and plain language) and agency branding; protecting sensitive information (including PCII) before publication; and supporting documentation automation and the use of authorized large language model tools while ensuring accuracy. Qualifications include a bachelor’
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Based on: Technical Writer II
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4 active roles from this employer in the JobMatcher catalog.
4 active roles from this employer in the JobMatcher catalog.