Maintain robot uptime and reliability across daily protocol runs, ensuring peak performance.
Diagnose and resolve operational issues on-site using SOPs and your own judgment.
Escalate complex issues to the engineering team with clear incident reports and relevant metadata.
Monitor system health with dashboards and alerting tools to catch issues before production failures.
Perform routine calibrations and preventive maintenance on the robot, peripherals, and consumables.

Key requirements

Maintain robot uptime and reliability across daily protocol runs, ensuring peak performance.
Diagnose and resolve operational issues on-site using SOPs and your own judgment.
Escalate complex issues to the engineering team with clear incident reports and relevant metadata.
Monitor system health with dashboards and alerting tools to catch issues before production failures.
Perform routine calibrations and preventive maintenance on the robot, peripherals, and consumables.

Jobs at Medra

1 active role from this employer in the JobMatcher catalog.

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Jobs at Medra

1 active role from this employer in the JobMatcher catalog.

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About the role

Medra is seeking a Systems Test Engineer to be the front line of robot uptime at Medra Lab 001. This on-site role is based in San Francisco, California, United States. You will monitor daily protocol runs, respond to issues in real time, maintain system performance, and help the engineering team prioritize and implement improvements.

Responsibilities

Qualifications:

Maintain robot uptime and reliability across daily protocol runs, ensuring peak performance.
Diagnose and resolve operational issues on-site using SOPs and your own judgment.
Escalate complex issues to the engineering team with clear incident reports and relevant metadata.
Monitor system health with dashboards and alerting tools to catch issues before production failures.
Perform routine calibrations and preventive maintenance on the robot, peripherals, and consumables.
Document incidents, resolutions, and observations to build a knowledge base and drive data-driven improvements.
Support remote and on-site engineering visits by assisting with hardware upgrades, validating software deployments, and performing test runs after changes.
Collaborate with customer scientists to coordinate run schedules and communicate system status.
Background in robotics, automation, or mechatronics.
Ability to follow SOPs, troubleshoot basic hardware/software issues, and know when to escalate.
Strong written communication; you're able to file incident reports and coordinate with software and hardware engineers daily.
Detail-oriented with a proactive approach to flagging potential issues.
Willingness to b

About the role

Medra is seeking a Systems Test Engineer to be the front line of robot uptime at Medra Lab 001. This on-site role is based in San Francisco, California, United States. You will monitor daily protocol runs, respond to issues in real time, maintain system performance, and help the engineering team prioritize and implement improvements.

Responsibilities

Qualifications:

Maintain robot uptime and reliability across daily protocol runs, ensuring peak performance.
Diagnose and resolve operational issues on-site using SOPs and your own judgment.
Escalate complex issues to the engineering team with clear incident reports and relevant metadata.
Monitor system health with dashboards and alerting tools to catch issues before production failures.
Perform routine calibrations and preventive maintenance on the robot, peripherals, and consumables.
Document incidents, resolutions, and observations to build a knowledge base and drive data-driven improvements.
Support remote and on-site engineering visits by assisting with hardware upgrades, validating software deployments, and performing test runs after changes.
Collaborate with customer scientists to coordinate run schedules and communicate system status.
Background in robotics, automation, or mechatronics.
Ability to follow SOPs, troubleshoot basic hardware/software issues, and know when to escalate.
Strong written communication; you're able to file incident reports and coordinate with software and hardware engineers daily.
Detail-oriented with a proactive approach to flagging potential issues.
Willingness to b

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Based on: Systems Test Engineer