Solutions Support Engineer

Wiz

RemotePosted August 5, 2026

About the role

Wiz is hiring a Solutions Support Engineer to join our global team delivering expert-level technical support for the Wiz cloud-native security platform. In this remote role, you will work with customers across AWS, Azure, and Google Cloud Platform to troubleshoot issues spanning cloud infrastructure, workload protection, vulnerability management, and runtime defense. You will investigate complex multi-domain problems, assist with cloud connector and integration failures, and help optimize security across CI/CD, IaC, and container environments. The role includes on-call rotations for after-hours, holidays, and weekends, and a focus on building automation to scale support using AI-enabled workflows.

Solutions Support Engineer

Wiz

RemotePosted August 5, 2026

About the role

Wiz is hiring a Solutions Support Engineer to join our global team delivering expert-level technical support for the Wiz cloud-native security platform. In this remote role, you will work with customers across AWS, Azure, and Google Cloud Platform to troubleshoot issues spanning cloud infrastructure, workload protection, vulnerability management, and runtime defense. You will investigate complex multi-domain problems, assist with cloud connector and integration failures, and help optimize security across CI/CD, IaC, and container environments. The role includes on-call rotations for after-hours, holidays, and weekends, and a focus on building automation to scale support using AI-enabled workflows.

What You'll Do: - Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, container/Kubernetes security, IAM, network analysis, and data security - Troubleshoot cloud connectors and integrations across AWS, Azure, GCP, OCI, and SaaS platforms, including IAM and network issues - Diagnose workload scanning and runtime security problems, including deployment, sensor configuration, registry scanning, malware detection, and file integrity monitoring - Analyze vulnerability findings, triage false positives, validate detections, review SBOM/SCA results, and assess patch management coverage - Support shift-left security workflows including CI/CD scanning, IaC security, admission controllers, Kubernetes connectors, and code scanning - Design and implement automation to scale support, leveraging AI-assisted workf

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What You'll Do: - Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, container/Kubernetes security, IAM, network analysis, and data security - Troubleshoot cloud connectors and integrations across AWS, Azure, GCP, OCI, and SaaS platforms, including IAM and network issues - Diagnose workload scanning and runtime security problems, including deployment, sensor configuration, registry scanning, malware detection, and file integrity monitoring - Analyze vulnerability findings, triage false positives, validate detections, review SBOM/SCA results, and assess patch management coverage - Support shift-left security workflows including CI/CD scanning, IaC security, admission controllers, Kubernetes connectors, and code scanning - Design and implement automation to scale support, leveraging AI-assisted workf