Glovo is seeking a Senior Account Manager in the City Development team to assume full strategic and operational ownership of a regional cluster of Italian cities, serving as the single point of accountability for growth—from deciding where to expand to onboarding partners and delivering a mature, profitable city on the platform. Key responsibilities include ownership of focus cities end-to-end (coverage, maps, content, and initiatives to improve the user experience), coordinating with Operations on expansion decisions, setting partner acquisition priorities, managing the pipeline, and growing top partners; driving partner uptime improvements through outreach, menu quality, CTDP optimization, and AVR/shrinking threshold reviews to protect content quality; owning city-level promotional plans with top partners; and managing city-level weekly reporting. Success metrics include strong promotional presence in your cities and growth of priority cities. Qualifications emphasize ownership and drive, strong analytical capabilities with marketplace metrics (GMV, contribution margin, fail rate, uptime, conversion), strategic prioritization, cross-functional influence (Operations, Sales, Marketing, and account teams), and robust negotiation skills in marketplace, retail, FMCG, or food-delivery environments. Additional desirable skills include Looker/BI tools, SQL, Salesforce, and knowledge of local Italian market dynamics. Fluency in Italian and professional English, with willingness to travel regularly within the region, is required. Benefits highlighted include equity, private health
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Glovo is seeking a Senior Account Manager in the City Development team to assume full strategic and operational ownership of a regional cluster of Italian cities, serving as the single point of accountability for growth—from deciding where to expand to onboarding partners and delivering a mature, profitable city on the platform. Key responsibilities include ownership of focus cities end-to-end (coverage, maps, content, and initiatives to improve the user experience), coordinating with Operations on expansion decisions, setting partner acquisition priorities, managing the pipeline, and growing top partners; driving partner uptime improvements through outreach, menu quality, CTDP optimization, and AVR/shrinking threshold reviews to protect content quality; owning city-level promotional plans with top partners; and managing city-level weekly reporting. Success metrics include strong promotional presence in your cities and growth of priority cities. Qualifications emphasize ownership and drive, strong analytical capabilities with marketplace metrics (GMV, contribution margin, fail rate, uptime, conversion), strategic prioritization, cross-functional influence (Operations, Sales, Marketing, and account teams), and robust negotiation skills in marketplace, retail, FMCG, or food-delivery environments. Additional desirable skills include Looker/BI tools, SQL, Salesforce, and knowledge of local Italian market dynamics. Fluency in Italian and professional English, with willingness to travel regularly within the region, is required. Benefits highlighted include equity, private health
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