Bloomington, Illinois — The Michaels Companies Inc. is seeking a full-time, on-site Sales Manager for our Bloomington store. The Sales Manager leads a high-performing selling culture, drives strong sales results, and delivers an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution. Major activities include: assisting the Store Manager in enforcing SOPs and company programs to ensure compliance with applicable laws and requirements; ensuring execution of company policies and standards, holding the team accountable for store conditions and results; modeling and coaching best-in-class Customer Experience and ART of Selling behaviors, driving conversions and customer satisfaction; providing Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity; ensuring accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support; overseeing in-store programs such as Balloons and birthday parties and other events; promoting and enrolling customers in the Loyalty Rewards Program to drive retention and repeat visits; championing MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings; driving sales and operational excellence in the Knit & Sew Shop, i

Bloomington, Illinois — The Michaels Companies Inc. is seeking a full-time, on-site Sales Manager for our Bloomington store. The Sales Manager leads a high-performing selling culture, drives strong sales results, and delivers an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution. Major activities include: assisting the Store Manager in enforcing SOPs and company programs to ensure compliance with applicable laws and requirements; ensuring execution of company policies and standards, holding the team accountable for store conditions and results; modeling and coaching best-in-class Customer Experience and ART of Selling behaviors, driving conversions and customer satisfaction; providing Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity; ensuring accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support; overseeing in-store programs such as Balloons and birthday parties and other events; promoting and enrolling customers in the Loyalty Rewards Program to drive retention and repeat visits; championing MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings; driving sales and operational excellence in the Knit & Sew Shop, i